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Accruent EMS

Accruent EMS

Overview

What is Accruent EMS?

EMS Software is an enterprise space management, event, class and resource scheduling application acquired and now supported by Accruent in June 2018.

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Recent Reviews

TrustRadius Insights

EMS, or Event Management System, is a versatile software solution widely adopted by colleges, universities, and organizations for …
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Satisfied

7 out of 10
July 18, 2022
Incentivized
I am the campus administrator for EMS. I oversee all event scheduling, consult on academic scheduling, as well as coordinate with IT on …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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What is Accruent EMS?

EMS Software is an enterprise space management, event, class and resource scheduling application acquired and now supported by Accruent in June 2018.

Entry-level set up fee?

  • Setup fee required

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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What is Skedda?

Skedda is a space management platform that specializes in the management of office space, desks, meeting rooms and hybrid workplace scenarios.

What is WorkInSync?

WorkInSync is presented as a single app to manage all hybrid workplace needs. Globally, organizations have started adopting a hybrid workplace, with employees opting WFO/WFH as per their convenience.This has actually introduced new challenges in their life. WorkInSync enables companies to establish…

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Product Details

What is Accruent EMS?

Accruent's EMS Software connects people with the right spaces, resources, and technology, solving today’s workspace and scheduling challenges and enabling organizations to get the most from their modern work and learning environments.

Employees want the flexibility to work from anywhere and to collaborate using their preferred technologies in a safe and social environment. At the same time, leaders need to drive value for their businesses by making the best possible use of their real estate footprint. Multi-use spaces, hoteling or hot desking, and open floor plans can provide efficiencies, but not when burdened with redundant, outdated tools, and processes disconnected from the rest of a business.

So EMS Software is provided as an intelligent, enterprise-class scheduling and resource management software platform, configured and integrated to a unique office environment. The vendor describes it as a management tool that offers the flexibility employees demand, while providing users the visibility, control and insights needed to drive value for the organization.The vendor further boasts deep industry expertise, with over 35 years in the business .

Accruent EMS Features

  • Supported: Self-Service Meeting Booking
  • Supported: Desk Hoteling
  • Supported: Digital Signage
  • Supported: Video Conferencing Integration
  • Supported: Web-Based Booking
  • Supported: Managed Space and Events Approval Workflow
  • Supported: Invoicing and Billing
  • Supported: Utilization Reporting and Custom Queries
  • Supported: Catering Management
  • Supported: Academic Planning and Optimization

Accruent EMS Integrations

Accruent EMS Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows
Mobile ApplicationApple iOS, Android, Mobile Web

Frequently Asked Questions

EMS Software is an enterprise space management, event, class and resource scheduling application acquired and now supported by Accruent in June 2018.

Condeco by Eptura, AgilQuest, and Teem by Eptura are common alternatives for Accruent EMS.

Reviewers rate Availability highest, with a score of 9.1.

The most common users of Accruent EMS are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(402)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

EMS, or Event Management System, is a versatile software solution widely adopted by colleges, universities, and organizations for scheduling and managing events. The system efficiently books rooms, tracks conference room reservations, and facilitates communication between service providers. Users appreciate EMS for streamlining scheduling processes across the organization, from classes and meetings to events. It also helps with work assignment delegation and managing services for internal and external events.

Hospitals also benefit from EMS by using it to schedule conference rooms and manage room and catering requests. For example, TIAA integrates EMS with Outlook, creating a one-stop booking experience that includes features like Webex and attachments. EMS goes beyond room reservations and effectively manages non-room items like banner spaces and van usage.

EMS provides comprehensive support for academic scheduling, event management, and non-academic space management within universities. Many departments already use EMS for event scheduling, with plans to implement it in more departments in the future. In fact, the University of Kentucky relies on EMS more than any other university in the nation for scheduling across all buildings.

EMS is invaluable for risk management and logistical planning. It is utilized in conference centers and other school units with unique spaces. Real-time utilization data allows users to evaluate meeting spaces and classrooms' efficiency. By effectively managing resource allocation and service allocation, EMS enables efficient operations across different departments.

EMS plays a crucial role in enhancing safety and security efforts through essential reporting capabilities. It is used campus-wide for managing catering orders, facilities requests, IT requests, and room reservations. Various groups within an institution benefit from EMS implementation, including the Registrar's Office, Athletics Department, Performing Arts Department, Auxiliary & Event Services, among others.

Overall, EMS receives high praise from users due to its ability to streamline scheduling processes, allocate resources efficiently, and optimize space management within organizations. Its wide range of use cases makes it a valuable tool in educational institutions, conference centers, and organizations requiring efficient scheduling and event management.

Attribute Ratings

Reviews

(76-100 of 174)
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October 05, 2018

Happy customer!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our campus uses Ad Astra for academic scheduling. By far, I hear that EMS is MUCH easier to navigate when reserving space in our building versus a room somewhere else on campus.
October 04, 2018

New user

Score 7 out of 10
Vetted Review
Verified User
Incentivized
EMS works well for classroom scheduling. The final exam scheduling is not as smooth. Our office uses an outside software for the final exam schedule.
October 04, 2018

Loving EMS

Veronica Sida | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I enjoy working in EMS on a daily basis because it helps me keep track of all the events that are happening on campus--making sure all the services we provide are met to the customers' standards. It's always good to keep the customers happy, starting with the event scheduling on EMS. We here in UCD are happy to have EMS for us and our Customers.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
EMS has the flexibility and features to handle a variety of event needs. If you have multiple scheduling needs that include classes and events, this software is for you. It also has the ability to create various resource needs. The software really can do almost anything that you need. It also has different levels of use so you are not paying for more than what you need.
Carol Howell | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
People who schedule conference rooms, banquet halls, training, and classes. EMS allows many people to view conference schedules so they can pick open times and rooms quickly. Catering can run reports prior to meeting times to assist with scheduling and food prep. Site support can determine additional equipment is needed prior to the scheduled meeting so equipment can be in place.
Allegra Pierce | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
EMS is well suited to event venues that have several rental space options. You are able to view multiple areas at the same time so you're able to see multiple reservations at the same time. It also serves as a useful communication tool across departments. We have 200+ employees and several employees in each department have access to EMS. We're able to add notes and comments that can be seen by all necessary parties without having to use another tool such as a google sheet or shared document. In our venue, most of our services are in house (catering, facilities, av, etc.). EMS allows us to add all of those details into one space.

I found it was less useful in a venue that only had one main event space. It was still somewhat useful for creating BEOs, but we did not need EMS to it's full extent. We also only had 4 employees so communication was less difficult.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We have a lot of space managers of just a few rooms — this will hopefully be the software and change that gets buy-in from those users with its ability to configure and set security fairly easily (or at least more easily than our current product)
Susan Dever | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
EMS is well suited for anyone that wants one consolidated place for all meeting spaces and keeping the needs for each room:meeting organized and allowing for automation of reporting for services (AV, catering etc).
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The EMS Campus product continues to be well suited for our room scheduling needs on our campus. We are looking forward to new integrations with our SIS, FAMIS and other enterprise applications.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
EMS is well suited for high education since your customer based is primarily in that sector. It fairly intuitive, we love the web app since that's how our customers are used to reserving space.

EMS room displays (Glance) was NOT a good experience at all. We we told to buy iPads to roll it out, we ran into a lot of issues with iPad/wireless connection because of the University's fire wall. Once we figured out how to pass the wireless/security issue, we began to notice the iPads were melting, probably because they were on 24/7. Now, we are in the process of replacing these iPads with Memos.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
EMS is a great resource for higher education groups that offer meeting space to known and unknown populations. In our application, we use EMS to manage regular conference spaces that require approval processes and contracts as well as walk up reservations for study spaces that have no charge associated. EMS however can be overkill for some groups that need only simple bookings.
October 03, 2018

My EMS Snapshot

Stephen Tucci | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
EMS Software has been well suited for our reservation process. It has helped simplify the process for academics to reserve teaching spaces within our organization. Additionally, it has allowed our internal programming staff to look up, request and reserve space for their programs. It has taken a lot of pressure off of our Reservations Manager who could have up to 150+ requests every day.
October 03, 2018

EMS Newbie

Kerri Wallen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Being a new user and still in the implementation process I am unable to completely respond to this question, but am looking forward to seeing what the software brings to our organization. I appreciate hearing other users share scenarios of how their organization is using the software and their hopes for the future.
October 03, 2018

Can’t Beat EMS

Score 10 out of 10
Vetted Review
Verified User
Incentivized
I have been talking with a colleague at another university about EMS. They do not use it, and when asked what is the number one reason to have it, I told him that the reporting is the number one reason to use it. I know the software they are using and our industry (intramural / recreational sports / wellbeing on campus). I explained to him how I can put together budgets for the upcoming year or adjust budgets in less than 5 minutes with the reporting EMS has. I can also put together information for our leadership team on attendance, space usage in less than 5 minutes when they start talking to potential sponsors or donors for projects. It is hard to find that in any other software. EMS has such robust reporting features. No group can match it.
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