Accruent EMS Software

Accruent EMS Software

Score 8.6 out of 10
Accruent EMS Software

Overview

What is Accruent EMS Software?

EMS Software is an enterprise space management, event, class and resource scheduling application acquired and now supported by Accruent in June 2018.
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Recent Reviews

Satisfied

7 out of 10
July 18, 2022
I am the campus administrator for EMS. I oversee all event scheduling, consult on academic scheduling, as well as coordinate with IT on …
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Awards

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Reviewer Pros & Cons

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Pricing

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What is Accruent EMS Software?

EMS Software is an enterprise space management, event, class and resource scheduling application acquired and now supported by Accruent in June 2018.

Entry-level set up fee?

  • Setup fee required

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Product Details

What is Accruent EMS Software?

Accruent's EMS Software connects people with the right spaces, resources, and technology, solving today’s workspace and scheduling challenges and enabling organizations to get the most from their modern work and learning environments.

Employees want the flexibility to work from anywhere and to collaborate using their preferred technologies in a safe and social environment. At the same time, leaders need to drive value for their businesses by making the best possible use of their real estate footprint. Multi-use spaces, hoteling or hot desking, and open floor plans can provide efficiencies, but not when burdened with redundant, outdated tools, and processes disconnected from the rest of a business.

So EMS Software is provided as an intelligent, enterprise-class scheduling and resource management software platform, configured and integrated to a unique office environment. The vendor describes it as a management tool that offers the flexibility employees demand, while providing users the visibility, control and insights needed to drive value for the organization.The vendor further boasts deep industry expertise, with over 35 years in the business .

Accruent EMS Software Features

  • Supported: Self-Service Meeting Booking
  • Supported: Desk Hoteling
  • Supported: Digital Signage
  • Supported: Video Conferencing Integration
  • Supported: Web-Based Booking
  • Supported: Managed Space and Events Approval Workflow
  • Supported: Invoicing and Billing
  • Supported: Utilization Reporting and Custom Queries
  • Supported: Catering Management
  • Supported: Academic Planning and Optimization

Accruent EMS Software Integrations

Accruent EMS Software Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows
Mobile ApplicationApple iOS, Android, Mobile Web

Frequently Asked Questions

EMS Software is an enterprise space management, event, class and resource scheduling application acquired and now supported by Accruent in June 2018.

Condeco, AgilQuest, and Teem by iOFFICE are common alternatives for Accruent EMS Software.

Reviewers rate Availability highest, with a score of 9.1.

The most common users of Accruent EMS Software are from Enterprises (1,001+ employees).
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Comparisons

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Reviews

(1-25 of 163)
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Amy Williams | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
I am concerned about the softwares ability to handle higher traffic as more users start implementing the software. The system does already seem to have slow periods where there is some increased lag time.
Leo Young | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
EMS can be brought in for basic space reservation needs - which would be very useful. As a space use needs develop and reach further complexities, EMS scales incredibly well to optimize the management of such space, allowing an organization to focus it's resources of staff and time in more important areas.
Score 8 out of 10
Vetted Review
Verified User
The product has great scalability and covers many use cases for meeting & space management solutions. The product has API ability so the Engineering Team can customize for their business needs, very flexible development options.
October 29, 2020

My Accruent EMS Review

Score 8 out of 10
Vetted Review
Verified User
I mentioned earlier that since working from home. I can't use all features of EMS that I was able to use within the office even though I have the same rights as our Admin. I can do a workaround by using the Admin's account, but it is not convenient.
October 26, 2020

Accruent EMS Review

Score 9 out of 10
Vetted Review
Verified User
We have only been using Accruent EMS for one department, however, I would not rate it poorly as we have not looked into using for other departments. Based on the information I have received lately, perhaps it would work for our facilities team.
Rhonda M. Childs | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
It's not perfect but does a great job of doing what we need it to do. It needs work in the connecting to TMS area. I still love it and haven't seen anything better. Unfortunately, the customer service department isn't as good as it was in the beginning.
Score 6 out of 10
Vetted Review
Verified User
While more work is required to scale this up, it does appear to be able to handle very large organizations spread across a large geographical range. In fact, it is probably ideal for larger organizations, particularly ones that could have someone more dedicated to the design and maintenance of this product.
Score 9 out of 10
Vetted Review
Verified User
Accruent EMS is very robust. We use EMS across 12 offices (approximately 245 rooms/offices/spaces) and amongst several different service providers. The different user templates allow you to customize what certain groups can see. The web app also allows users to see what meetings are taking place across the firm without having to call conference scheduling to find out when and where they are. We also have the EMS Room Sign app setup installed outside all of our conference rooms for better ease of last minute scheduling/drop-in meetings.
Score 10 out of 10
Vetted Review
Verified User
Accruent EMS can be utilized for more than just conference rooms so you can use it for different department needs, whether it be facilities teams or vehicle rental. It is a system that is easily adjusted to meet departments needs.
Score 10 out of 10
Vetted Review
Verified User
We purchased the client, web version, and Outlook plug-in. I'll be honest, we haven't pushed the email part, but I did test it and liked it. After the old program we placed, I have simply been gun-shy about implementing another email plug-in. However, the client for the super users to get department alerts, etc. and the web version for all users to create reservations has been fabulous and easy to use and understand.
Ralston Kwan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
The product is robust with platform services and the many API calls resulting in many different integrations such as teleconference, check-in, Google calendar, room signage, kiosks, and many more.
Khadra Abdulle | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
VERY GOOD. That is one of the reasons why we decided to invest into EMS. Was to be able to generate reports and stats so none-user such as executives would be able to understand the big picture and provide funding according.
Mike Kraiman | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Again, I want to emphasize we are in the early stages of implementation and I can't really speak to the issue of scalability because of limited experience with this product. I can say EMS Software is designed to fit the needs of pretty much any institution, be it large or small, and feedback from other schools I've talked with indicates the vendor is very proactive in tailoring its product to the customer's needs.
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