Secure but slow.
July 21, 2023

Secure but slow.

Kate Herman | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Software Version

Advanced

Overall Satisfaction with ShareFile

I use it to easily and securely transfer sensitive documents to/from my clients. Clients like it because they do not have to have a login to remember when they want to send me something quickly.
  • Secure email delivery.
  • Lets me know right away if I've received something.
  • Excellent security - I trust that.
  • Runs much too slowly when I go to retrieve a sent file.
  • No way to search for files I have sent or received - I can only sort by column headers. That's inexcusable.
  • Security.
  • Ease of use for clients.
  • can't answer this.
I feel ShareFile is much more secure.

Do you think ShareFile delivers good value for the price?

Not sure

Are you happy with ShareFile's feature set?

Yes

Did ShareFile live up to sales and marketing promises?

Yes

Did implementation of ShareFile go as expected?

Yes

Would you buy ShareFile again?

Yes

It's a great product, and if it was not so painfully slow (and if it was searchable), I might consider using more of its tools and eliminating some other software.

ShareFile Feature Ratings

Versioning
Not Rated
Video files
Not Rated
Audio files
Not Rated
Document collaboration
Not Rated
Access control
Not Rated
File search
1
Device sync
9
User and role management
Not Rated
File organization
Not Rated
Device management
Not Rated
Performance
3
Reliability
9
Storage Reports
Not Rated

Using ShareFile

1 - Sole proprietor CPA.