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Google Forms

Google Forms

Overview

What is Google Forms?

Google Forms is an app for creating forms and surveys, and is part of Google Apps for Work. The product focuses on ease of use; the interface is similar to a document editor, with drop down lists of options and…

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Recent Reviews

Very good!

7 out of 10
April 04, 2022
We use Google Forms to get feedback from users. It has a very simple and understandable interface. The fact that most people know about …
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Google Forms Review

7 out of 10
February 07, 2022
Incentivized
I use Google Forms to create and administer quizzes for my students. I have also used Google Forms to create and sign documents. The …
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Google Forms Review

8 out of 10
January 05, 2022
Besides the easy integration of your google account with Google Forms, it is very easy to create a form for your specific goal and launch …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 16 features
  • Multiple question types (103)
    8.5
    85%
  • Response tracking (103)
    8.2
    82%
  • Survey templates (99)
    7.7
    77%
  • Themes (99)
    7.5
    75%
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Pricing

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Google Forms

Google Forms

N/A
Unavailable

What is Google Forms?

Google Forms is an app for creating forms and surveys, and is part of Google Apps for Work. The product focuses on ease of use; the interface is similar to a document editor, with drop down lists of options and drag and drop question re-ordering. Users can embed images and video into surveys. Users…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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39 people also want pricing

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SurveyMonkey

SurveyMonkey

$27
Per User Per Month (billed annually)
What is SurveyMonkey?

SurveyMonkey provides free, customizable surveys, and a suite of paid, back-end programs that include data analysis, sample selection, bias elimination, and data representation tools. SurveyMonkey also offers large-scale, enterprise options for companies interested in data analysis, brand…

Jotform

Jotform

Free
What is Jotform?

Jotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data a more…

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Product Demos

Timify me Google Form Demo

YouTube

How to Connect Google Forms to Notion Table | Embed Google Forms inside Notion | No code free add-on

YouTube

Google Forms: Go to Page Based on Answer

YouTube

Payable Forms Detailed Overview - Let your Google Forms Accept Payment

YouTube

Google Forms with File Uploads

YouTube
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Features

Survey Format & Appearance

Features related to the type, look & feel of surveys.

7.6
Avg 7.8

Survey Content

Features related to the content (media, question types, answer types, etc) of surveys.

8.1
Avg 8.6

Survey Logic

Features related to survey flow, or the logic that directs survey question order.

7.8
Avg 8.3

Survey Reporting & Analytics

Features related to reporting & analytics for survey results.

8
Avg 8.3

Survey Administration & Security

Features related to administration & security for survey tools and data.

8.2
Avg 8.4

Survey Distribution

Features related to the distribution of surveys.

7.6
Avg 8.1
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Product Details

What is Google Forms?

Google Forms is an app for creating forms and surveys, and is part of Google Apps for Work. The product focuses on ease of use; the interface is similar to a document editor, with drop down lists of options and drag and drop question re-ordering. Users can embed images and video into surveys. Users can also program the question flow with custom logic. Google sends users basic summaries of the survey results automatically, or users can export the raw survey results data and analyze it via spreadsheets or other analytics software.

Google Forms Video

Google Forms a teacher/student connection

Google Forms Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(890)

Attribute Ratings

Reviews

(1-25 of 49)
Companies can't remove reviews or game the system. Here's why
April 04, 2022

Very good!

Verified User
Vice-President in Engineering
Computer Software Company, 1-10 employees
Score 7 out of 10
Vetted Review
Verified User
Support Rating
8
I can't even communicate with support, but they are doing a great job, congrats.
February 07, 2022

Google Forms Review

Verified User
Employee in Other
E-Learning Company, 51-200 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
10
Google Forms offers help to understand this software and even offers tutorials for even more help. Google Forms also has an online chat feature so that you can talk directly to a customer support technician if you need additional live support. Overall, I think Google Forms is an amazing software tool for classrooms both in-person and virtual.
January 05, 2022

Google Forms Review

Wulfran Yao | TrustRadius Reviewer
Wulfran Yao
Managing Director
Mc Allister Burson-Marsteller (Public Relations & Communications, 1-10 employees)
Score 8 out of 10
Vetted Review
Verified User
Support Rating
8
The Google Forms support team remains available to respond to questions and simplify things for users. I appreciate the ability of other people to modify Google Forms to suit their needs.
July 22, 2021

Google Forms Enables Quick and Easy Data Collection

Andrea Hester | TrustRadius Reviewer
Andrea Hester
Director Of Operations
Clearfire, Inc. (Internet, 1-10 employees)
Score 4 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
10
I have not had to use Google Forms support - it's always worked as expected. However, with other Google products, I've always been able to find a plethora of resources for answering questions or dealing with issues. The benefit of Google is how widely adopted its products are and how robust its support is.
July 07, 2021

Forms, Data Gathering, and Analysis - made easy with Google Forms

Verified User
Professional in Information Technology
Higher Education Company, 501-1000 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
8
We haven't used much official support for Google Forms. However, because it is so widely used, there are a ton of articles and guides available online to help administrators of varying technical abilities to work through problems that arise. Additionally, Google provides an official support forum where there are discussions with other users as well as Google developers that can help address issues if needed.
July 07, 2021

Great tool for basic needs

Caroline Dobson | TrustRadius Reviewer
Caroline Dobson
Human Resources Generalist
CloudCheckr (Information Technology & Services, 51-200 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
10
Google's user guides on how to use Google Forms are all clearly and concisely written. I've never needed to reach out to an individual to get support because their documentation is flawless. Not needing to reach out to a representative has saved me time and also makes me feel more empowered as a user.
July 03, 2021

Collaboration, efficiency and analysis

Carolina Reyes | TrustRadius Reviewer
Carolina Reyes
Ingeniero Soporte NOC1
UFINET (Telecommunications, 10,001+ employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
8
To tell the truth I have used Google Forms support very little because the help of the same tool solves most of the questions that arise in the management of this, and when we have needed support has provided timely solution, thanks to this we have excellent references from Google.
June 29, 2021

Google Forms helped my organization to increase profit!

AC
Anomita Chandra
Business Analyst
University of Texas at Dallas (Information Technology & Services, 1001-5000 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
10
Google Forms has dependable customer service. For starters, most of the solutions to issues are easily available online. If that doesn't work, you can set up a meeting with the team or call them for help.
June 28, 2021

One of the best time and money savers available!

Verified User
Professional in Other
Education Management Company, 11-50 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
9
Being a free product, there is no immediate phone or email support available. That said, there is myriad support available on online forums and the product itself is also very easy to use and self-explanatory. I have rarely had any problems fixing any problems with Google Forms and in the few times that I have done, a quick Google search is usually enough to solve my query.
June 11, 2021

Google Forms: A Great Free Survey Tool to use in Education

Kim Grewe | TrustRadius Reviewer
Kim Grewe
Instructional Designer
Northern Virginia Community College Online Learning (E-Learning, 1001-5000 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
8
I don't often need support when using Google products. If I am having issues, I can usually "Google it" and find the guidance I need through the Google Help Center. The Google Help Center usually provides helpful information and guidance. Not only can you get a quick guide at a glance to help, you can also seek out others in the Google Community who may have had similar issues and are willing to discuss and help.
June 09, 2021

Tired [of] looking for people to do surveys? Google Form[s] is the solution

SS
Shany Liany Saepudin
Software Quality Assurance Analyst
PT INDIE MARKETINDO CERIA (Information Technology & Services, 11-50 employees)
Score 8 out of 10
Vetted Review
Verified User
Support Rating
8
Google Forms is very easy to use, including the creation and use. With this simplicity, this Google Form is perfect for use for a beginner. You can enjoy the Google Form service for free. With this advantage, you don't have to waste money on buying applications or services such as creating forms. Because Google Form is available for free, or free of cost.
Unlike other programs, Google Form includes a lightweight program. So you can use it without any problems. Google Forms can be shared on various platforms. By sharing them, we can enable everyone to fill out the quizzes and questionnaires that we have created to gather information. Google Form also has a Spreadsheets feature. You can see the survey responses that have been collected on the form neatly and also automatically. You can [also] see the info from the response time and also the graph with this Spreadsheets feature.
May 26, 2021

Google Forms- The "Lite" Survey Tool

Verified User
Administrator in Information Technology
Education Management Company, 51-200 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
8
Google has a support team but it isn't the most helpful with Forms. I find most of my answers by searching online and watching tutorial videos. I would recommend utilizing online resources before contacting their live support team for help. Just make sure that they are recent videos or directions. Google is constantly updating their interfaces so it is easy for things to get out of date.
May 25, 2021

Google Forms, try it, you'll like it!

Verified User
C-Level Executive in Information Technology
Information Technology and Services Company, 1-10 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
7
To be honest, I never needed to use any support since the use is so totally intuitive. I have given the rating based on my overall experience with Google support. When I look for something I have to browse the knowledge base, which will usually yield an answer, but sometimes it requires you to search really hard, and when you can't find the answer it is not easy to receive real [life] support.
May 20, 2021

Google Forms, Easy for All from A to Z

Verified User
Administrative Assistant in Other
Religious Institutions Company, 51-200 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
10
We have rarely if ever needed support for Google Forms. It functions well and is very intuitive. If there are any questions or concerns, the forums and support articles about Google Forms are easy to find and understand. Because Google Forms is so widely known, it is easy to find help and provide solutions to any issues.
May 13, 2021

Google Forms: The Quickest Survey Tool Out There

Verified User
Employee in Product Management
Computer Software Company, 51-200 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
9
I've never reached out to support when using Google Forms. However, I have reached out to Google in the past for support on other Google Workspace products, and they are super friendly and helpful. In addition, they are super fast at responding. You don't have to sit on a phone or anything, they will simply reach out to you when it is your turn.
May 13, 2021

A free and easy way to create forms

BS
Brett Schenker
Email Deliverability Specialist
Numerous companies (Non-profit Organization Management, 201-500 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
6
It's pretty standard support for Google, which means you rarely get to talk to anyone and have to read documents to figure things out. So, you're generally on your own to figure things out or to see if your question has been asked and answered elsewhere.
May 12, 2021

Collect all your relevant information with Google Forms.

Alex Perdomo Ruiz | TrustRadius Reviewer
Alex Perdomo Ruiz
Analista de sistema
EMCALI - Telecomunicaciones (Telecommunications, 5001-10,000 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
9
The technical support is complete and effective, Google Forms puts at our disposal forums, chat, telephone assistance, in fact we have used it on very few occasions and their attention has been immediate and timely, allowing us to resolve all our concerns and problems quickly, that's why it is my rating.
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