Google Hangouts (Classic) Reviews & Ratings 2024

Name: Hangouts: Conversations that last, with the people you love
Uploaded: 2013-05-15T18:12:37.000Z
Duration: 1 min 32 s
Description: What is Google Hangouts?

Overview

What is Google Hangouts (Classic)?

Recent Reviews

Review of Google Hangouts

8 out of 10

June 27, 2023

Incentivized

We primarily use Google Hangouts for internal meetings. We use gmail as our email service, so google hangouts integrates easily into our …

Love this!

8 out of 10

September 01, 2022

Incentivized

I use Google Hangouts for meetings! We are a hybrid company so a lot of our meetings are done virtually with multiple team members. One …

Google Hangouts is reliable and easy to use, but will be phased out soon in favor of newer Google product

7 out of 10

November 25, 2021

Incentivized

We use Google Hangouts as an informal, rapid communications channel. Because most of our software is in the Microsoft ecosystem, Google …

Best performance for calls and finding frequent contacts.

5 out of 10

November 04, 2021

Incentivized

Google Hangouts (Classic) was used by a particularly small team in our organization, where we needed more of a legacy solution for a …

Free and must have communication tool

8 out of 10

July 25, 2021

Incentivized

In the last 15 months, Google Hangouts has become my personal favorite tool in my entire organization. With more than 80% workforce and …

A Decent instant messaging, calling & video conferencing tool.

8 out of 10

July 14, 2021

Incentivized

We have been using Google Hangouts within our company for interaction with clients & colleagues. It's being widely used within our KPO …

Google Hangouts (Classic) Review

9 out of 10

June 09, 2021

Incentivized

Google Hangouts was used across our organization, both for internal meeting purposes, as well as client-facing calls. It was a quick and …

A great product for its time!

2 out of 10

May 19, 2021

Incentivized

Google Hangouts (Classic) has now been superseded by the more modern Google Chat and is therefore not compatible with Google Workspace for …

Ubiquitous free tools need love too - don’t forget about Google Hangouts (Classic)

8 out of 10

May 14, 2021

Incentivized

Google Hangouts (classic) is part of a series of tools that sit in an in between space. They are not primary company tools, but they serve …

Google Hangouts - Good connectivity, audio/visual quality, and best of all ease of use within Gmail Calendar

9 out of 10

April 26, 2021

Incentivized

Google Hangouts (Classic) is used by my entire organization. When people want to quickly connect with or without a webcam, we set up …

A great tool for instant messaging, not much more.

8 out of 10

April 22, 2021

Incentivized

[Google Hangouts (Classic)] is used as the main form of communication between coworkers. It reduced the use of emails for short and quick …

Great 'Place' to virtually hang out with your co-office mates and discuss about work

8 out of 10

April 16, 2021

Incentivized

It was used as a messaging app to communicate between staff / teams with the purpose of discussing work related matters. It can also be …

A good addition if you're already in the Google system, but far superior platforms exist for businesses.

5 out of 10

April 13, 2021

Incentivized

We used hangouts across the small organization as a means of contact. It was a natural move as we also used Gmail for all our email …

Pretty good deal

10 out of 10

April 13, 2021

Incentivized

It is used for staff meetings company-wide. It is also used for meetings with clients and saves time as you can instantly chat with them …

Big fan of Google Hangouts (Classic), enhances communication while working remotely

10 out of 10

April 13, 2021

Incentivized

Google Hangouts (Classic) is used mostly for intra-departmental communication, especially during the year-plus of remote work thanks to …

Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 16 features

Video conferencing (79)
9.3
93%
Audio conferencing (79)
9.3
93%
Mobile app for iOS (73)
8.6
86%
Mobile app for Android (71)
8.1
81%

Reviewer Pros & Cons

View all pros & cons

Tools (screen-share, breakout groups, whiteboard)
Ability to share asset (presentations) without sharing your whole screen

Verified User

Account Manager in Other

Computer Networking Company, 501-1000 employees

Return to navigation

Pricing

View all pricing

Google Hangouts (Classic)

N/A

Unavailable

What is Google Hangouts (Classic)?

The classic version of Google Hangouts is a communication platform that includes messaging, voice, VoIP, and video call capabilities. It was part of Google’s G Suite offering and integrated with applications such as Gmail and Google+. Users of the classic version of Hangouts will be migrated to the…

Entry-level set up fee?

No setup fee

For the latest information on pricing, visithttps://workspace.google.com/pricing.ht…

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

36 people also want pricing

Alternatives Pricing

Google Meet

per month

What is Google Meet?

Google Meet, formerly Hangouts Meet, replaces the former Google Hangouts as the company's G Suite integrated web conferencing tool, allowing users to join meetings directly from a Calendar event or email invite from a computer, phone, or conference room. G Suite's Enterprise edition also creates a…

Zoom Workplace

per month per license

What is Zoom Workplace?

Zoom helps consolidate communications and collaboration in the boardroom, classroom, operating room, and everywhere. Zoom is an intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic. Zoom technology facilitates collaboration through solutions like Zoom…

Return to navigation

Features

Cloud PBX

A cloud PBX system is based on cloud computing technology where data is stored and transferred over the intenet without any need for on-site PBX equipment

6.4

Avg 8.2

6.9
Hosted PBX
(15) Ratings
Hosted telephony infrastructure obviated the need for local PBX hardware
7.7
Multi-level Interactive Voice Response (IVR)
(25) Ratings
IVR is a phone menu allowing callers to interact with the system through voice and keypad
5.4
User templates
(22) Ratings
Create and apply batch configurations to multiple users at once
9
Call reports
(34) Ratings
Historical call analysis and trending metrics
3.2
Directory of employee names
(45) Ratings
Voice directory of all employees for self-service dialing

Call Management

Customized phone system settings

7.9

Avg 8.4

8
Answering rules
(33) Ratings
Ability to enter rules to route calls to main number or other extensions in case of absence
7.5
Call recording
(37) Ratings
Automatic recording of inbound and outbound calls
7
Call park
(18) Ratings
Ability to hold calls in virtual location and subsequently access from any phone in system
9
Call screening
(36) Ratings
Ability to block numbers or send calls directly to voicemail
8
Message alerts
(58) Ratings
Receive SMS and email message notifications for voice and fax messages

VoIP system collaboration

Team collaboration via cloud phone system

8.9

Avg 8.3

9.3
Video conferencing
(79) Ratings
Built-in video conferencing capabilities
9.3
Audio conferencing
(79) Ratings
Audio conferencing credentials for all on the system.
7.8
Video screen sharing
(48) Ratings
Users are able to share their screens with other meeting participants on video conference calls.
9.3
Instant messaging
(52) Ratings
Users are able to communicate via chat, either one-on-one or in a group message, through an instant messaging or chat tool.

Mobile apps

Apps are compatible with mobile devices.

8.3

Avg 8.3

Return to navigation

Product Details

About
Tech Details
FAQs

What is Google Hangouts (Classic)?

Google Hangouts is a communication platform that includes messaging, voice, VoIP, and video call capabilities. This platform is part of Google’s G Suite offering and integrates with applications such as Gmail and Google+. Pricing for G Suite plans range from $5-$25 per user per month.

Callers can use Hangouts to:

Start a chat conversation or video call.
Make phone calls using Wi-Fi or data.
Send text messages with a Google Voice or Google Fi phone number.

Hangouts sync automatically across devices. Hangouts started on a computer, can continue with chat on another device, like a phone.

In March 2017, Google announced plans to evolve classic Hangouts to focus on two experiences designed to help bring teams together: Hangouts Chat and Hangouts Meet. Both Chat and Meet are available for G Suite customers and will be made available for consumer users as well. Google is planning to transition users from classic Hangouts to Chat and Meet after June 2020.
Classic Hangouts is not available in China.

Google Hangouts (Classic) Video

What is Google Hangouts?

Google Hangouts (Classic) Technical Details

Operating Systems	Unspecified
Mobile Application	No

Frequently Asked Questions

Reviewers rate Video conferencing and Audio conferencing and Instant messaging highest, with a score of 9.3.

The most common users of Google Hangouts (Classic) are from Mid-sized Companies (51-1,000 employees).

Return to navigation

Comparisons

View all alternatives

Compare with

Reviews and Ratings

(521)

Attribute Ratings

Reviews

(1-25 of 91)

Sort By *

Companies can't remove reviews or game the system. Here's why

June 27, 2023

Review of Google Hangouts

Verified User

Account Manager in Other

Computer Networking Company, 501-1000 employees

Score 8 out of 10

Vetted Review

Verified User

Incentivized

Google Hangouts (Classic) Feature Ratings

Cloud PBX (2)

40%

4.0

User templates: 50%
5.0
Directory of employee names: 30%
3.0

Call Management (4)

77.5%

7.8

Answering rules: 80%
8.0
Call recording: 80%
8.0
Call park: 70%
7.0
Message alerts: 80%
8.0

VoIP system collaboration (4)

85%

8.5

Video conferencing: 90%
9.0
Audio conferencing: 90%
9.0
Video screen sharing: 70%
7.0
Instant messaging: 90%
9.0

Mobile apps (2)

80%

8.0

Mobile app for iOS: 80%
8.0
Mobile app for Android: 80%
8.0

September 01, 2022

Love this!

Verified User

Director in Other

Non-profit Organization Management Company, 11-50 employees

Score 8 out of 10

Vetted Review

Verified User

Incentivized

Google Hangouts (Classic) Feature Ratings

Cloud PBX (1)

60%

6.0

User templates: 60%
6.0

Call Management (2)

70%

7.0

Call recording: 60%
6.0
Message alerts: 80%
8.0

VoIP system collaboration (4)

100%

10.0

Video conferencing: 100%
10.0
Audio conferencing: 100%
10.0
Video screen sharing: 100%
10.0
Instant messaging: 100%
10.0

Mobile apps (2)

50%

5.0

Mobile app for iOS: 100%
10.0
Mobile app for Android: N/A
N/A

November 25, 2021

Google Hangouts is reliable and easy to use, but will be phased out soon in favor of newer Google product

Verified User

Strategist in Corporate

Pharmaceuticals Company, 10,001+ employees

Score 7 out of 10

Vetted Review

Verified User

Incentivized

Google Hangouts (Classic) Feature Ratings

Cloud PBX (2)

45%

4.5

User templates: N/A
N/A
Call reports: 90%
9.0

Call Management (3)

86.66666666666666%

8.7

Answering rules: 70%
7.0
Call recording: 100%
10.0
Message alerts: 90%
9.0

VoIP system collaboration (4)

100%

10.0

Video conferencing: 100%
10.0
Audio conferencing: 100%
10.0
Video screen sharing: 100%
10.0
Instant messaging: 100%
10.0

Mobile apps (2)

100%

10.0

Mobile app for iOS: 100%
10.0
Mobile app for Android: 100%
10.0

November 04, 2021

Best performance for calls and finding frequent contacts.

Verified User

Team Lead in Research & Development

Research Company, 11-50 employees

Score 5 out of 10

Vetted Review

Verified User

Incentivized

Google Hangouts (Classic) Feature Ratings

Cloud PBX (5)

60%

6.0

Hosted PBX: N/A
N/A
Multi-level Interactive Voice Response (IVR): N/A
N/A
User templates: 100%
10.0
Call reports: 100%
10.0
Directory of employee names: 100%
10.0

Call Management (5)

72%

7.2

Answering rules: 80%
8.0
Call recording: 80%
8.0
Call park: N/A
N/A
Call screening: 100%
10.0
Message alerts: 100%
10.0

VoIP system collaboration (4)

75%

7.5

Video conferencing: 100%
10.0
Audio conferencing: 100%
10.0
Video screen sharing: N/A
N/A
Instant messaging: 100%
10.0

Mobile apps (2)

45%

4.5

Mobile app for iOS: N/A
N/A
Mobile app for Android: 90%
9.0

July 25, 2021

Free and must have communication tool

Verified User

General Manager in Marketing

Banking Company, 10,001+ employees

Score 8 out of 10

Vetted Review

Verified User

Incentivized

Google Hangouts (Classic) Feature Ratings

Cloud PBX (5)

48%

4.8

Hosted PBX: N/A
N/A
Multi-level Interactive Voice Response (IVR): 80%
8.0
User templates: 80%
8.0
Call reports: 80%
8.0
Directory of employee names: N/A
N/A

Call Management (5)

50%

5.0

Answering rules: 80%
8.0
Call recording: 80%
8.0
Call park: N/A
N/A
Call screening: N/A
N/A
Message alerts: 90%
9.0

VoIP system collaboration (4)

92.5%

9.3

Video conferencing: 90%
9.0
Audio conferencing: 90%
9.0
Video screen sharing: 90%
9.0
Instant messaging: 100%
10.0

Mobile apps (2)

90%

9.0

Mobile app for iOS: 90%
9.0
Mobile app for Android: 90%
9.0

July 14, 2021

A Decent instant messaging, calling & video conferencing tool.

Ejaz Hussain

Senior Analyst

Virtusa (Information Technology & Services, 10,001+ employees)

Score 8 out of 10

Vetted Review

Verified User

Incentivized

Google Hangouts (Classic) Feature Ratings

Cloud PBX (5)

N/A

Hosted PBX: N/A
N/A
Multi-level Interactive Voice Response (IVR): N/A
N/A
User templates: N/A
N/A
Call reports: N/A
N/A
Directory of employee names: N/A
N/A

Call Management (5)

N/A

Answering rules: N/A
N/A
Call recording: N/A
N/A
Call park: N/A
N/A
Call screening: N/A
N/A
Message alerts: N/A
N/A

VoIP system collaboration (4)

77.5%

7.8

Video conferencing: 80%
8.0
Audio conferencing: 70%
7.0
Video screen sharing: 80%
8.0
Instant messaging: 80%
8.0

Mobile apps (2)

80%

8.0

Mobile app for iOS: 70%
7.0
Mobile app for Android: 90%
9.0

June 09, 2021

Google Hangouts (Classic) Review

Verified User

Director in Customer Service

Computer Software Company, 11-50 employees

Score 9 out of 10

Vetted Review

Verified User

Incentivized

Google Hangouts (Classic) Feature Ratings

Cloud PBX (5)

N/A

Hosted PBX: N/A
N/A
Multi-level Interactive Voice Response (IVR): N/A
N/A
User templates: N/A
N/A
Call reports: N/A
N/A
Directory of employee names: N/A
N/A

Call Management (5)

N/A

Answering rules: N/A
N/A
Call recording: N/A
N/A
Call park: N/A
N/A
Call screening: N/A
N/A
Message alerts: N/A
N/A

VoIP system collaboration (4)

75%

7.5

Video conferencing: 100%
10.0
Audio conferencing: 100%
10.0
Video screen sharing: 100%
10.0
Instant messaging: N/A
N/A

Mobile apps (2)

N/A

Mobile app for iOS: N/A
N/A
Mobile app for Android: N/A
N/A

May 19, 2021

A great product for its time!

Verified User

Professional in Other

Education Management Company, 11-50 employees

Score 2 out of 10

Vetted Review

Verified User

Incentivized

Google Hangouts (Classic) Feature Ratings

Cloud PBX (2)

80%

8.0

Call reports: 80%
8.0
Directory of employee names: 80%
8.0

Call Management

N/A

VoIP system collaboration (4)

85%

8.5

Video conferencing: 80%
8.0
Audio conferencing: 80%
8.0
Video screen sharing: 80%
8.0
Instant messaging: 100%
10.0

Mobile apps (2)

100%

10.0

Mobile app for iOS: 100%
10.0
Mobile app for Android: 100%
10.0

May 14, 2021

Ubiquitous free tools need love too - don’t forget about Google Hangouts (Classic)

Chris Carpenter

Danaher Business System Leader (DBSL), Awesomizer, Fixer, Maker, Collaboration Enabler

Beckman Coulter Life Sciences (Biotechnology, 10,001+ employees)

Score 8 out of 10

Vetted Review

Verified User

Incentivized

Google Hangouts (Classic) Feature Ratings

Cloud PBX (4)

35%

3.5

Hosted PBX: N/A
N/A
Multi-level Interactive Voice Response (IVR): 70%
7.0
User templates: 70%
7.0
Call reports: N/A
N/A

Call Management (5)

80%

8.0

Answering rules: 80%
8.0
Call recording: 80%
8.0
Call park: 80%
8.0
Call screening: 80%
8.0
Message alerts: 80%
8.0

VoIP system collaboration (4)

100%

10.0

Video conferencing: 100%
10.0
Audio conferencing: 100%
10.0
Video screen sharing: 100%
10.0
Instant messaging: 100%
10.0

Mobile apps (2)

100%

10.0

Mobile app for iOS: 100%
10.0
Mobile app for Android: 100%
10.0

April 26, 2021

Google Hangouts - Good connectivity, audio/visual quality, and best of all ease of use within Gmail Calendar

Verified User

Analyst in Finance and Accounting

Computer Software Company, 501-1000 employees

Score 9 out of 10

Vetted Review

Verified User

Incentivized

Google Hangouts (Classic) Feature Ratings

Cloud PBX (5)

N/A

Hosted PBX: N/A
N/A
Multi-level Interactive Voice Response (IVR): N/A
N/A
User templates: N/A
N/A
Call reports: N/A
N/A
Directory of employee names: N/A
N/A

Call Management (5)

N/A

Answering rules: N/A
N/A
Call recording: N/A
N/A
Call park: N/A
N/A
Call screening: N/A
N/A
Message alerts: N/A
N/A

VoIP system collaboration (4)

70%

7.0

Video conferencing: 90%
9.0
Audio conferencing: 90%
9.0
Video screen sharing: 100%
10.0
Instant messaging: N/A
N/A

Mobile apps (2)

45%

4.5

Mobile app for iOS: 90%
9.0
Mobile app for Android: N/A
N/A

April 22, 2021

A great tool for instant messaging, not much more.

Verified User

Manager in Human Resources

Telecommunications Company, 11-50 employees

Score 8 out of 10

Vetted Review

Verified User

Incentivized

Google Hangouts (Classic) Feature Ratings

Cloud PBX

N/A

Call Management (1)

50%

5.0

Message alerts: 50%
5.0

VoIP system collaboration (2)

70%

7.0

Video screen sharing: 50%
5.0
Instant messaging: 90%
9.0

Mobile apps (2)

100%

10.0

Mobile app for iOS: 100%
10.0
Mobile app for Android: 100%
10.0

April 16, 2021

Great 'Place' to virtually hang out with your co-office mates and discuss about work

Tony Phan

Tactical Procurement Specialist (Vietnam & APAC Support) - Source To Procure Team

3M (Retail, 10,001+ employees)

Score 8 out of 10

Vetted Review

Verified User

Incentivized

Google Hangouts (Classic) Feature Ratings

Cloud PBX (3)

56.66666666666667%

5.7

Multi-level Interactive Voice Response (IVR): 80%
8.0
Call reports: 80%
8.0
Directory of employee names: 10%
1.0

Call Management (5)

58%

5.8

Answering rules: 70%
7.0
Call recording: 60%
6.0
Call park: 10%
1.0
Call screening: 60%
6.0
Message alerts: 90%
9.0

VoIP system collaboration (4)

77.5%

7.8

Video conferencing: 80%
8.0
Audio conferencing: 80%
8.0
Video screen sharing: 60%
6.0
Instant messaging: 90%
9.0

Mobile apps (2)

100%

10.0

Mobile app for iOS: 100%
10.0
Mobile app for Android: 100%
10.0

April 13, 2021

A good addition if you're already in the Google system, but far superior platforms exist for businesses.

Verified User

Project Manager in Marketing

Graphic Design Company, 11-50 employees

Score 5 out of 10

Vetted Review

Verified User

Incentivized

Google Hangouts (Classic) Feature Ratings

Cloud PBX (5)

32%

3.2

Hosted PBX: N/A
N/A
Multi-level Interactive Voice Response (IVR): N/A
N/A
User templates: N/A
N/A
Call reports: 70%
7.0
Directory of employee names: 90%
9.0

Call Management (5)

46%

4.6

Answering rules: N/A
N/A
Call recording: 70%
7.0
Call park: 80%
8.0
Call screening: N/A
N/A
Message alerts: 80%
8.0

VoIP system collaboration (4)

65%

6.5

Video conferencing: 60%
6.0
Audio conferencing: 60%
6.0
Video screen sharing: 60%
6.0
Instant messaging: 80%
8.0

Mobile apps (2)

30%

3.0

Mobile app for iOS: 60%
6.0
Mobile app for Android: N/A
N/A

April 13, 2021

Pretty good deal

Verified User

Administrator in Corporate

Education Management Company, 11-50 employees

Score 10 out of 10

Vetted Review

Verified User

Incentivized

Google Hangouts (Classic) Feature Ratings

Cloud PBX (5)

68%

6.8

Hosted PBX: 40%
4.0
Multi-level Interactive Voice Response (IVR): 50%
5.0
User templates: 80%
8.0
Call reports: 80%
8.0
Directory of employee names: 90%
9.0

Call Management (5)

58%

5.8

Answering rules: 50%
5.0
Call recording: 50%
5.0
Call park: 50%
5.0
Call screening: 50%
5.0
Message alerts: 90%
9.0

VoIP system collaboration (4)

50%

5.0

Video conferencing: 50%
5.0
Audio conferencing: 50%
5.0
Video screen sharing: 50%
5.0
Instant messaging: 50%
5.0

Mobile apps (2)

70%

7.0

Mobile app for iOS: 70%
7.0
Mobile app for Android: 70%
7.0

April 13, 2021

Big fan of Google Hangouts (Classic), enhances communication while working remotely

Verified User

Professional in Other

Higher Education Company, 1001-5000 employees

Score 10 out of 10

Vetted Review

Verified User

Incentivized

Google Hangouts (Classic) Feature Ratings

Cloud PBX

N/A

Call Management

N/A

VoIP system collaboration (4)

100%

10.0

Video conferencing: 100%
10.0
Audio conferencing: 100%
10.0
Video screen sharing: 100%
10.0
Instant messaging: 100%
10.0

Mobile apps (2)

80%

8.0

Mobile app for iOS: 80%
8.0
Mobile app for Android: 80%
8.0

April 09, 2021

Google Hangouts is lightweight and does the basics very well

Andre Yeu

Founder / Head Trainer

When Hounds Fly (Consumer Services, 1-10 employees)

Score 10 out of 10

Vetted Review

Verified User

Incentivized

Google Hangouts (Classic) Feature Ratings

Cloud PBX

N/A

Call Management

N/A

VoIP system collaboration (4)

100%

10.0

Video conferencing: 100%
10.0
Audio conferencing: 100%
10.0
Video screen sharing: 100%
10.0
Instant messaging: 100%
10.0

Mobile apps (2)

100%

10.0

Mobile app for iOS: 100%
10.0
Mobile app for Android: 100%
10.0

April 08, 2021

Easy IM feature for organizations who use G Suite

Atilla Vekony

Agency Owner

Icon Digital Solutions (Marketing and Advertising, 1-10 employees)

Score 3 out of 10

Vetted Review

Verified User

Incentivized

Google Hangouts (Classic) Feature Ratings

Cloud PBX

N/A

Call Management (4)

20%

2.0

Call recording: N/A
N/A
Call park: N/A
N/A
Call screening: N/A
N/A
Message alerts: 80%
8.0

VoIP system collaboration (1)

80%

8.0

Instant messaging: 80%
8.0

Mobile apps (2)

90%

9.0

Mobile app for iOS: 90%
9.0
Mobile app for Android: 90%
9.0

April 08, 2021

Google Hangouts (Classic) Is Great For Informal Virtual Meetings!

Marcus Manderson

Supervisor of Audiovisual Operations

National Geographic Society (Information Technology and Services, 201-500 employees)

Score 8 out of 10

Vetted Review

Verified User

Incentivized

Google Hangouts (Classic) Feature Ratings

Cloud PBX (5)

N/A

Hosted PBX: N/A
N/A
Multi-level Interactive Voice Response (IVR): N/A
N/A
User templates: N/A
N/A
Call reports: N/A
N/A
Directory of employee names: N/A
N/A

Call Management (5)

16%

1.6

Answering rules: N/A
N/A
Call recording: 80%
8.0
Call park: N/A
N/A
Call screening: N/A
N/A
Message alerts: N/A
N/A

VoIP system collaboration (4)

82.5%

8.3

Video conferencing: 100%
10.0
Audio conferencing: 90%
9.0
Video screen sharing: 80%
8.0
Instant messaging: 60%
6.0

Mobile apps (2)

100%

10.0

Mobile app for iOS: 100%
10.0
Mobile app for Android: 100%
10.0

April 07, 2021

A tool of the past

Verified User

Engineer in Engineering

Higher Education Company, 1001-5000 employees

Score 5 out of 10

Vetted Review

Verified User

Incentivized

Google Hangouts (Classic) Feature Ratings

Cloud PBX

N/A

Call Management (1)

70%

7.0

Message alerts: 70%
7.0

VoIP system collaboration (4)

65%

6.5

Video conferencing: 50%
5.0
Audio conferencing: 60%
6.0
Video screen sharing: 60%
6.0
Instant messaging: 90%
9.0

Mobile apps (2)

80%

8.0

Mobile app for iOS: 80%
8.0
Mobile app for Android: 80%
8.0

April 07, 2021

Google Hangouts- Simple Solution for Quick Communication

Verified User

Administrator in Information Technology

Education Management Company, 51-200 employees

Score 10 out of 10

Vetted Review

Verified User

Incentivized

Google Hangouts (Classic) Feature Ratings

Cloud PBX (1)

100%

10.0

Directory of employee names: 100%
10.0

Call Management (1)

100%

10.0

Message alerts: 100%
10.0

VoIP system collaboration (4)

97.5%

9.8

Video conferencing: 90%
9.0
Audio conferencing: 100%
10.0
Video screen sharing: 100%
10.0
Instant messaging: 100%
10.0

Mobile apps (2)

95%

9.5

Mobile app for iOS: 90%
9.0
Mobile app for Android: 100%
10.0

April 06, 2021

Google Hangouts- the easiest, simplest instant messaging platform there is

Mark DiNallo

Service Director

Morong Falmouth Audi Porsche VW Mazda (Automotive, 51-200 employees)

Score 10 out of 10

Vetted Review

Verified User

Incentivized

Google Hangouts (Classic) Feature Ratings

Cloud PBX (4)

70%

7.0

Hosted PBX: 100%
10.0
Multi-level Interactive Voice Response (IVR): N/A
N/A
User templates: 80%
8.0
Directory of employee names: 100%
10.0

Call Management (1)

80%

8.0

Message alerts: 80%
8.0

VoIP system collaboration (3)

86.66666666666666%

8.7

Video conferencing: 80%
8.0
Audio conferencing: 80%
8.0
Instant messaging: 100%
10.0

Mobile apps (2)

100%

10.0

Mobile app for iOS: 100%
10.0
Mobile app for Android: 100%
10.0

April 05, 2021

Google Hangouts (Classic) is awesome!

Verified User

Project Manager in Information Technology

Information Technology and Services Company, 11-50 employees

Score 9 out of 10

Vetted Review

Verified User

Incentivized

Google Hangouts (Classic) Feature Ratings

Cloud PBX (1)

50%

5.0

Directory of employee names: 50%
5.0

Call Management (2)

40%

4.0

Call recording: 20%
2.0
Message alerts: 60%
6.0

VoIP system collaboration (4)

60%

6.0

Video conferencing: 50%
5.0
Audio conferencing: 50%
5.0
Video screen sharing: 60%
6.0
Instant messaging: 80%
8.0

Mobile apps (2)

80%

8.0

Mobile app for iOS: 80%
8.0
Mobile app for Android: 80%
8.0

April 02, 2021

Google Hangouts delivers easy of use

Brett Schenker

Email Deliverability Specialist

Numerous companies (Non-profit Organization Management, 201-500 employees)

Score 10 out of 10

Vetted Review

Verified User

Incentivized

Google Hangouts (Classic) Feature Ratings

Cloud PBX (5)

20%

2.0

Hosted PBX: N/A
N/A
Multi-level Interactive Voice Response (IVR): 100%
10.0
User templates: N/A
N/A
Call reports: N/A
N/A
Directory of employee names: N/A
N/A

Call Management (5)

N/A

Answering rules: N/A
N/A
Call recording: N/A
N/A
Call park: N/A
N/A
Call screening: N/A
N/A
Message alerts: N/A
N/A

VoIP system collaboration (4)

100%

10.0

Video conferencing: 100%
10.0
Audio conferencing: 100%
10.0
Video screen sharing: 100%
10.0
Instant messaging: 100%
10.0

Mobile apps (2)

N/A

Mobile app for iOS: N/A
N/A
Mobile app for Android: N/A
N/A

November 24, 2020

Great tool but still has room for improvements

Verified User

Engineer in Engineering

Information Technology & Services Company, 201-500 employees

Score 7 out of 10

Vetted Review

Verified User

Incentivized

Google Hangouts (Classic) Feature Ratings

Cloud PBX (5)

14%

1.4

Hosted PBX: N/A
N/A
Multi-level Interactive Voice Response (IVR): N/A
N/A
User templates: N/A
N/A
Call reports: N/A
N/A
Directory of employee names: 70%
7.0

Call Management (5)

16%

1.6

Answering rules: N/A
N/A
Call recording: N/A
N/A
Call park: N/A
N/A
Call screening: N/A
N/A
Message alerts: 80%
8.0

VoIP system collaboration (4)

70%

7.0

Video conferencing: 70%
7.0
Audio conferencing: 70%
7.0
Video screen sharing: 70%
7.0
Instant messaging: 70%
7.0

Mobile apps (2)

75%

7.5

Mobile app for iOS: 70%
7.0
Mobile app for Android: 80%
8.0

November 03, 2020

Free Video Conferencing Tool

Verified User

C-Level Executive in Corporate

Accounting Company, 1-10 employees

Score 9 out of 10

Vetted Review

Verified User

Incentivized

Google Hangouts (Classic) Feature Ratings

Cloud PBX

N/A

Call Management (2)

60%

6.0

Call screening: 70%
7.0
Message alerts: 50%
5.0

VoIP system collaboration (4)

75%

7.5

Video conferencing: 70%
7.0
Audio conferencing: 70%
7.0
Video screen sharing: 80%
8.0
Instant messaging: 80%
8.0

Mobile apps (2)

80%

8.0

Mobile app for iOS: 80%
8.0
Mobile app for Android: 80%
8.0

Return to navigation

Google Hangouts (Classic)

Google Meet

Zoom Workplace

Google Meet

Zoom Workplace

Skype for Business, now part of Microsoft Teams

Google Voice

Microsoft Teams

TeamViewer

Join.me (discontinued)

Google Classroom

8x8 Work

RingEX

GoTo Connect

Nextiva

Fuze

Cisco Unified Communications Manager (Call Manager)

NetFortris

Aircall