Kissflow

Clear and Intuitive User Interface: Users have consistently praised the clear and intuitive user interface of Kissflow, making it incredibly easy to use and navigate. Many reviewers have expressed their appreciation for how easily they can see workflow tasks assigned to them, as well as workflows they have participated in or are pending approval from others. The user-friendly interface allows for quick and efficient completion of tasks.

Cloud-based Accessibility: The cloud-based nature of Kissflow is highly valued by users, with many expressing their appreciation for the ability to access the software from any internet-connected device. This eliminates the need to be on a specific network and makes it convenient for users who are always on the go. The accessibility ensures prompt response to tasks, avoiding bottlenecks.

Automation Capabilities: Users have highly praised the automation capabilities of Kissflow, noting that it significantly reduces the need for paper in menial tasks and enables the automation of entire processes. This feature has been particularly appreciated by educational institutions as it eliminates manual paper-based processes such as obtaining signatures or initials.

Difficulties in Reusing Existing Tasks: Some users have expressed frustration with the lack of a copy-paste function when creating workflows in Kissflow, making it challenging to reuse existing tasks across different branches. This can be particularly inconvenient when only minor tweaks are required.

Limited Flexibility in User Interface: Reviewers have noted that the user interface of Kissflow lacks flexibility. They feel that having options to group apps under categories or customize the look and feel of the page would greatly enhance their experience and improve usability.

Learning Curve for Transitioning from Paper-Based Processes: Customers who have transitioned from paper-based processes to Kissflow have mentioned that there is a learning curve involved, especially for non-visual learners. Additional training and support may be necessary to help employees adapt to the change effectively.

Users commonly recommend the following:

Start with simple apps and gradually build skills. This approach allows users to develop the necessary skills and understanding of the platform without overcomplicating workflow processes.

Set up a proper step-by-step flow from the start. Ensure that all necessary users have access to approve, which helps maintain an efficient flow and prevents bottlenecks or delays in the process.

Utilize Kissflow's customization capabilities to create customized workflows tailored to specific business needs. This allows for more optimized processes and better alignment with company requirements.