Upserve, from Lightspeed

We use Upserve [POS (formerly Breadcrumb)] as our main in-house POS at our restaurant. I say "in house" because we don't currently use it for web orders, although that is a feature they offer. We use Upserve on multiple tablets to plug in customer orders, print orders to the kitchen, and take customer payments. We also use it for employee timesheets. We currently swipe credit cards and have customers sign on screen; we tried Upserve's handheld device as an EMV reader but it had syncing problems. Their customer service has been horrendous during the pandemic, but overall we're pleased with the functionality of the software. Since we've been with them for 6 years, I can't imagine migrating to another POS because the historical data is really important to us.

We use Upserve as our main POS on four different terminals within our restaurant. It is currently the only POS being used by all of our stores (around 15 storefronts across the South East). It has completely changed the way that we function, in a way that has made us more efficient.

Upserve is our main point of sale for our dinner only, seven days a week restaurant. It is used in conjunction with Restaurant 365. It is used in the owner's other restaurants as well and does a great job.

We use Upserve to track sales + as our POS for the restaurant. It has helped us track goals as well as being a completely integrated POS system that runs well and is easy to use on iPads.

We’ve been using Upserve POS and merchant services for three years at our mid-size full-service restaurant. It's the most user-friendly POS I‘ve ever worked with. It makes training new employees very easy and is a low investment for equipment since it works on tablets and the system is compatible with most of the printers on the market.

I just switched over 9 Venues from ALOHA 6.7 and 12.3 and am very happy. Multiple locations in a dashboard has been great. The only issues we've had were due to an ISP outage and a few cards declining once it came back online. Overall, the implementation with the ability to mass change and edit items via CSV is very convenient.

We use Breadcrumb as a POS in our bar and other establishments within the hospitality group. It helps us organize as one or multiple locations and links between them allowing easy data comparison and user interface.

Upserve is our POS. We use it to track labor, sales, and menu set up. We're very happy with the service.
The equipment is great, the system on the iPads is super user-friendly, and the HQ is very helpful and easy to navigate. We highly recommend using Upserve.

We use Upserve POS across our entire organization. We currently operate 2 restaurants in Nashville with plans to expand. We fully intend on continuing to use Upserve as we grow. Upserve is an extremely well rounded POS system that addresses many issues throughout our organization, including table management, counter service for to go orders, online ordering, loyalty, labor management, robust reporting, delivery platform integrations, and credit card processing.

Additionally, we will soon be using Upserve for fully integrated inventory and ordering management as well as scheduling. They are truly a one stop shop and they do everything well.

We use Upserve POS to streamline our ordering process and inventory. It's very user-friendly and easy to learn.

We use the entire Upserve system at an entertainment group of six entities. It addresses issues of retail operations, as well as inventory and employee management. We primarily use the system for retail transactions, but find it useful for tracking sales throughout the day. It helps us adjust our strategy for growing our retail operations.

We are using it in our taproom to serve customers. Both on-premise and off-premise, dock sales and retail. It lets us get detailed reporting and is very intuitive. It also tracks tip share and is an easy interface with our customers. We are happy with the upgrade from our previous system.

We use Upserve as our POS and to track our labor and sales.

We are using it as both the POS and the KDS in two restaurants as well as for our time clock and labor reporting.

Upserve POS is our restaurant's time-clock and sales software. We integrate with a scheduling program. We also make use of the online ordering included in the pro package.

We use Upserve in our restaurant Black Sheep + Market for all of our order entries and reporting.

We use Upserve POS in our tasting room and restaurant. I find them to be reliable, responsive, and straight-forward to deal with when we have any issues, which isn't regularly. I think all POS systems have their quirks or bugs, but we haven't experienced any hiccups that haven't been easily solvable. I recommend their system and use it on a daily basis.

Upserve is an amazing product and has been the opposite of a POS as we all know what that stands for. In offline mode, Upserve collects all transactions no matter what, so no restaurant ever loses money!

Our brick and mortar restaurant uses Upserve POS for all aspects of our business (taking customer orders, printing tickets to the kitchen, swiping customer credit cards, etc. etc.). We also use Upserve for employee time tracking purposes. What we do not do much right now is inventory tracking through the POS though I know it has that ability.

Breadcrumb and UpServe do an excellent job of making everything seamless! I use it every shift when we discuss trends and insights about the restaurant. This is what’s bringing restaurant work into a new age!

Breadcrumb is the POS system used in my restaurant to place guest dinner orders, organize and report sales, and track ordering patterns over time. Breadcrumb consolidates reporting information, dramatically reduces server errors in order-taking and reporting, and provides remote access to current service in real time.

I am outside service bookkeeper, and I use Upserve to enter the daily sales for one of my clients that usees the program at their restaurant. It makes it very easy for me to log in and review the daily sales, along with being able to submit payroll. Upserve has great customer service, every time we need to call we never have to wait on hold for long. The overall layout of the back end is very user-friendly, and I would highly recommend it for any restaurant to keep their numbers accurate.

We are using the POS system in our 4 corporate restaurants and will be migrating the last one in 2 months. We use it for the employees to clock in/out, open checks for the guests, close checks, and receive payments.

It addresses better control for our restaurant operation, in fact, we have some concern about the security related to users, but I love Breadcrumb because their team is always up to improve the system according to our needs.

We were using Breadcrumb as our overall POS system. It was okay at first but over time it just didn't perform how we liked. As we saw other POS companies growing and expanding the overall experience Breadcrumb stayed stagnant and just did enough to get buy. The overall user experience is mediocre.