What users are saying about
16 Ratings
9 Ratings
16 Ratings
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Score 7.6 out of 100
9 Ratings
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Score 4.6 out of 100

Likelihood to Recommend

MyCase

My case is well suited for collaboration with clients and remote access to online documents. It allows for secure online communication with clients in a secure online portal. These features allow for increased and efficient communication with clients about the status of their case. It saves time by avoiding unnecessary client phone calls and meetings. It allows attorneys and staff to remotely access documents without being tied down by a local server at an office using this cloud SAS program.Its automatic document preparation program lacks some features and has limited support for Apple software. The API for MyCase is limited to a few software integrations. Importing contact information from other programs is limited, and backing up online documents is currently restricted to a new Dropbox integration. MyCase has good timekeeping, billing, invoice, and credit card processing features that improve collecting account receivables. These features in and of themselves can justify the cost of the program.
Shawn Hamp, Esq. | TrustRadius Reviewer

PCLaw

PCLaw is well suited for small to medium sized law firms with minimal accounting and bookkeeping needs. The software provides basic case management functions, and I've encountered issues with viewing or organizing new documents. The software crashes and freezes often, especially when multiple users are trying to access it at the same time. The user interface is a bit outdated but still very easy to navigate. You have to pay more for the cloud-based version of the software and it does not allow software integrations or workflow automations. I would recommend using this software only for billing/accounting purposes and subsidizing case management with more modernized products
Alexis Dudek | TrustRadius Reviewer

Pros

MyCase

  • Trust accounting. This is an area of great concern as little mistakes can lead to serious consequences.
  • Client management. By posting all client documents we have significantly reduced postage and rather than getting a phone call, the clients can see what is happening in their case.
  • Scheduling. This is a great way to keep on top of calendars and a better way to avoid missing deadlines.
Thomas Orr | TrustRadius Reviewer

PCLaw

  • Quick - reports generate faster than Clio or Cosmolex
  • Efficient data entry
  • When set up properly, it speeds up a lot of different tasks
Anonymous | TrustRadius Reviewer

Cons

MyCase

  • Integrations
  • Signatures
  • Workflows
Sara M. Kelley, Esq. | TrustRadius Reviewer

PCLaw

  • Like I said in my pros, it can hold a lot of matters. But, if your firm is very large, PCLaw may not be the best option. My old firm grew to the point where they had to switch because they had too many matters for the system to hold.
  • The software is definitely dated, and I have some issues with crashing and other weird/buggy behavior. I have to set the default printer every time I log on in order to avoid multiple pop-ups when trying to print a document/report (which definitely doesn't take much time, but it can get annoying).
Sean Conroy | TrustRadius Reviewer

Likelihood to Renew

MyCase

MyCase 10.0
Based on 2 answers
It does the job and the dev team keeps adding new useful features.
D. Mathew Blackburn | TrustRadius Reviewer

PCLaw

No score
No answers yet
No answers on this topic

Usability

MyCase

MyCase 10.0
Based on 3 answers
It is so easy to use. We've had multiple people join our team and they don't have any issues using it right away. It's also easy to use new features as they're developed. I think everyone should have and use a simple case management platform, and MyCase is my usual recommendation.
Sara M. Kelley, Esq. | TrustRadius Reviewer

PCLaw

PCLaw 8.0
Based on 2 answers
The software may not be pretty, but it works. It could use a facelift but the functionality is still there. Personally, I would like to see an investment to make it prettier, but again, function over fashion. It is not a client-facing application, so internal use does not need to be razzle-dazzle.
Derek Schroeder | TrustRadius Reviewer

Support Rating

MyCase

MyCase 8.7
Based on 4 answers
I call. They answer. They speak English and they know exactly what I need to know to answer the questions when I call them. Probably the best customer support I have experienced. Personable and friendly staff
Thomas Orr | TrustRadius Reviewer

PCLaw

PCLaw 7.0
Based on 4 answers
Tech support for LexisNexis PCLaw has been seamless as far as I know. Those issues have been dealt with by others at my organization and I do not have personal experience.
Jaime L. Regan | TrustRadius Reviewer

Online Training

MyCase

We love the program.
Thomas Orr | TrustRadius Reviewer

PCLaw

No answers on this topic

Implementation Rating

MyCase

MyCase 10.0
Based on 1 answer
None. This thing is a no brainer for a small law firm.
Thomas Orr | TrustRadius Reviewer

PCLaw

No score
No answers yet
No answers on this topic

Alternatives Considered

MyCase

Prior to using MyCase, my firm relied on AbacusLaw for its CRM program. I have also used Amicus Attorney prior to that. AbacusLaw and Amicus Attorney were local area network programs using an onsite computer server. I started using MyCase so that I would have an entire cloud-based legal CRM program. At the time its best competitive feature was that the program was entirely cloud-based and that online retrieval of documents and client contact information was easily retrievable. The best contribution of these features is not just improving team collaboration, but improving efficient communication with clients by allowing them online access to their case file and secure communication with the client portal. Our Intake staff uses Clio Grow as a CMS (Contact Management System) despite some intake features being added my MyCase in the past year. Clio Grow has a Kanban board interface to manage incoming leads and improve intake team collaboration. MyCase's intake feature is new and less robust and intuitive to use compared to Clio Grow (formerly Lexicata).From the beginning, G Suite has always been an integral tool for email and calendar management. MyCase offers email and calendar support but G Suite is easiest to use on multiple platforms and hardware devices compared to MyCase.
Shawn Hamp, Esq. | TrustRadius Reviewer

PCLaw

PC Law is quicker and cheaper. With CosmoLex, I found that I waited a little longer for reports and documents to generate and for transactions to be saved. In all other areas, I found CosmoLex to be better as it is more intuitive to use and the user interface is clean and easy to use. CosmoLex does not provide a receipt when receiving funds for some reason, which is something that I like about PC Law.When entering data, you can enter the data for multiple entries at a time whereas with CosmoLex, you enter the data for one transaction/billing/expense/etc, and then you have to save it before going on to do another entry. This doesn't take too long, but there is often a delay of a few seconds which is very frustrating when you are used to the speed of PC Law.
Anonymous | TrustRadius Reviewer

Return on Investment

MyCase

  • Reduction trust accounting errors.
  • Reduction in cost of invoicing.
  • Increased client satisfaction by allowing the client 24-7 access to their case files.
  • Credit card processing fees are much lower than previously experienced.
Thomas Orr | TrustRadius Reviewer

PCLaw

  • It helped the firm save money on case management software
  • It negatively impacted productivity when dealing with glitches/crashes
  • It was effective in keeping track of the firm's expenses
Alexis Dudek | TrustRadius Reviewer

Screenshots

Pricing Details

MyCase

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$59 per month/billed monthly

MyCase Editions & Modules

Edition
MyCase Subscription$591
  1. per month/billed monthly
Additional Pricing Details
$49 user/month when billed annually, $59 per user/month when billed monthly

PCLaw

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

PCLaw Editions & Modules

Additional Pricing Details

Add comparison