The Okta Identity Cloud

The Okta Identity Cloud

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Score 8.9 out of 100
Top Rated
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The Okta Identity Cloud

Overview

Recent Reviews

Not the best for my workflow

7 out of 10
August 04, 2022
We have all of our passwords saved which can be helpful as well as all of the platforms we use located in one place for easy access. …
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okat sso

9 out of 10
July 30, 2022
SSO and we integrate it for saml in products for authentication and authorization. It helps to ease up the things and most of the uses …
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honest review

10 out of 10
July 06, 2022
We use Okta Identity Cloud to access different types of tools that we use daily in our work. It enables us to change passwords easily on …
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Simply amazing!

10 out of 10
July 02, 2022
I have been using the Okta Identity Cloud for more than two years now and I have not seen any issue with it and I am currently enjoying …
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Easy to use, Effective, A+

9 out of 10
June 30, 2022
We use this to confirm employee's identities before they are able to access any business-specific software or websites. We use it …
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Great platform!

10 out of 10
June 29, 2022
With the help of the okta identity cloud, we are able to manage all our tools and systems in our organization in just one access. Some …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 7 features
  • ID Management Single-Sign On (SSO) (136)
    9.1
    91%
  • Multi-Factor Authentication (126)
    9.0
    90%
  • ID-Management Access Control (130)
    8.9
    89%
  • Password Management (126)
    8.5
    85%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

1 video

User Review: Okta Identity Cloud Plays An Integral Role In Keeping Online Security Hipaa Compliant
User Review: Okta Identity Cloud Plays An Integral Role In Keeping Online Security Hipaa Compliant
01:52

Pricing

View all pricing

Single Sign on

$2.00

Cloud
Per User Per Month

Multi Factor Authentication

$3.00

Cloud
Per User Per Month

Single Sign on Adaptive

$5.00

Cloud
Per User Per Month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Product Demos

Okta | Secure Your End Users with Our Identity Cloud
Okta | Secure Your End Users with Our Identity Cloud
01:58

Features Scorecard

Identity Management

8.7
87%

Product Details

What is The Okta Identity Cloud?

Okta is an independent identity provider. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With more than 7,000 pre-built integrations to applications and infrastructure providers, Okta aims to provide simple and secure access to people and organizations everywhere, giving them the confidence to reach their full potential. The vendor boasts more than 13,050 organizations, including JetBlue, Nordstrom, Siemens, Slack, Takeda, Teach for America, and Twilio, as users of Okta to help protect the identities of their workforces and customers.

The Okta Identity Cloud Features

Identity Management Features

  • Supported: ID-Management Access Control
  • Supported: ID Management Single-Sign On (SSO)
  • Supported: Multi-Factor Authentication
  • Supported: Password Management
  • Supported: Account Provisioning and De-provisioning
  • Supported: ID Management Workflow Automation
  • Supported: ID Risk Management

The Okta Identity Cloud Video

Okta - Secure Your End Users with Our Identity Cloud

The Okta Identity Cloud Integrations

  • Okta Integration Network

The Okta Identity Cloud Competitors

The Okta Identity Cloud Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone

Frequently Asked Questions

Okta is an enterprise grade identity management service, built in the cloud. IT can manage access across any application, person or device. Whether the people are employees, partners or customers or whether the applications are in the cloud, on premises or on a mobile device, Okta helps IT become more secure and maintain compliance. The Okta service provides directory services, single sign-on, authentication, provisioning, workflow, and built in reporting. ment systems.

The Okta Identity Cloud starts at $0.

Compact Identity, Identity Plus, and Xpress Password are common alternatives for The Okta Identity Cloud.

Reviewers rate ID Management Single-Sign On (SSO) highest, with a score of 9.1.

The most common users of The Okta Identity Cloud are from Mid-sized Companies (51-1,000 employees) and the Computer Software industry.

Comparisons

View all alternatives

Reviews and Ratings

 (483)

Ratings

Reviews

(1-25 of 69)
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Raymond Dable | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
I remember the first time we had issues with password reset with one of our employees, we were able to get in touch with the Okta team and they provided us with the quickest possible solution. They have helped us solve our problem in just several hours. Okta team responds quickly and provides efficient solutions to our problems.
Score 8 out of 10
Vetted Review
Verified User
Review Source
There was one instance when some users authenticated using Okta weren't able to log in. We contacted the Okta team and got a prompt response. In the next 3 days, we were on call with their engineering team and the issue was resolved on the spot in a matter of minutes. That really helped boost trust in the tech support team of Okta.
July 06, 2022

honest review

Score 10 out of 10
Vetted Review
Verified User
Review Source
My teammates love how Okta works because unlike before instead of waiting in line to get our log-ins fixed we can do it on our end. We can change passwords for example without asking for support or calling FD. Also, it helps and or lessens the workload of the managers.
July 02, 2022

Simply amazing!

Score 10 out of 10
Vetted Review
Verified User
Review Source
Based on my experience, the Okta Identity Cloud never fails me. And this very special tool is so dear to me as I am able to provide excellent customer service to my clients and not only to them but also to our organization as it improves my productivity and makes my tasks get done quickly.
June 29, 2022

Great platform!

Score 10 out of 10
Vetted Review
Verified User
Review Source
I have not experienced any problems with Okta Identity Cloud so far and I have not had any experience dealing with their customer support. However, I have colleagues who had experience with their customer support regarding password reset and I did not hear any complaints about them. They were able to help them gain their access right away.
Score 9 out of 10
Vetted Review
Verified User
Review Source
No specific instance of such. In general, all interactions I had with them seemed very pleasant. I never had the impression I was being "talked at" or "ugh, not his questions again" moment. I never felt that my situation was less important than any others that the customer tech team had at the same time. I always felt that I could reach out and that I was going to get a solid answer and they understood their product.
Daniel Hereford | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Okta's pre-sales team was highly knowledgable and engaged in positioning the product. Their customer success process is a little weak as we rarely hear from our Okta team. They only seem to engage around renewal times. We are satisfied with the product, but we consider this to be something we have to learn to leverage ourselves with help from VARs, MSSPs, and Partners.
Daniel Angulo | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
So far we have a few contacts with the support team. Most interactive has been really good some with room to improve, which is ok we are an IT team and we are not perfect but we know we can count on them. They are kind and polite and very helpful.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Some Okta / application integrations can be a bit complicated so Professional Services should definitely be considered in order to streamline implementation. That said, be sure to thoroughly review scoping and ask lots of questions. Make sure you understand exactly what's included and what's not.
Score 10 out of 10
Vetted Review
Verified User
Review Source
I personally have not had to make any of The Okta Identity Cloud customer services calls. I have an IT team that does that for me and I'm sure they haven't had to make too many The Okta Identity Cloud calls. The Okta Identity Cloud works great and does everything it's supposed to do. I enjoy having it on a daily basis.
January 08, 2022

Work well, easy to use

Score 8 out of 10
Vetted Review
Verified User
Review Source
We did not have a system in place for multi factor authentication, so this solution made sense for our firm. We now are able to meet more compliance standard and certifications.
November 11, 2021

I am shocked with Okta

Robert Knowles | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We have not had to engage customer support for any specific issues as of yet. I came from another company that used Okta extensively and I have implemented it for customers many times previous to this engagement. I can answer this based on my previous experience, support has been exceptional. They also follow up after there seems to be a solution. In other words, they get back to us even though we may have solved the issue. They follow up to make sure it the solution is still working.