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Omnify

Omnify

Overview

What is Omnify?

With Omnify’s Membership Management Software, users can streamline aspects of a business - be it bookings for services, membership management, discounts, or automating recurring payments. Omnify’s suite of functions is designed to not only ease administrative operations but also to…

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Recent Reviews

TrustRadius Insights

Omnify is a versatile software that offers a range of solutions for various industries, as seen through different user experiences. For …
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TrustRadius Insights
TrustRadius Insights

Omnify Review

8 out of 10
November 30, 2020
We used Omnify to book appointments & classes online, as well as managing the schedule of the practitioners working in the clinic (which …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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Free

$0.00

Cloud
Upto 2 members

Growth

$79.00

Cloud
per month Upto 5 members

Accelerate

$199.00

Cloud
per month Upto 10 members

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.getomnify.com/plans…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is Omnify?

With Omnify’s Membership Management Software, users can streamline aspects of a business - be it bookings for services, membership management, discounts, or automating recurring payments. Omnify’s suite of functions is designed to not only ease administrative operations but also to enhance customer experience and engagement. The vendor boasts over 5000 facilities in 50+ global locations using Omnify to save time and to give their clients the attention they deserve.

Omnify Screenshots

Screenshot of Supports different kinds of services delivered through a personalized booking siteScreenshot of DashboardScreenshot of Supports exclusive member benefitsScreenshot of Automate recurring paymentScreenshot of Auto-emailsScreenshot of

Omnify Video

Omnify scheduling overview

Omnify Integrations

Omnify Competitors

Omnify Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesUnited States, United Kingdom, Australia, Singapore, India and others
Supported LanguagesEnglish

Frequently Asked Questions

Omnify starts at $0.

MINDBODY, Acuity Scheduling, a Squarespace company, and EZFacility are common alternatives for Omnify.

Reviewers rate Usability and Support Rating highest, with a score of 8.3.

The most common users of Omnify are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(15)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Omnify is a versatile software that offers a range of solutions for various industries, as seen through different user experiences. For property management companies, Omnify has proven invaluable in ensuring safe access and use of pool facilities during the global pandemic. With its flexible customization options and adherence to state guidelines, property managers have been able to limit and track pool users effectively while providing a convenient reservation system for residents. The friendly interface and ease of setup have been widely appreciated, along with the high level of support and prompt response to any questions or issues.

In the realm of education, Omnify has helped streamline operations for children's chess coaching companies by managing registration, payments, and membership for students. This has resulted in significant time and manpower savings for these organizations. Similarly, health clinics have found value in Omnify's appointment booking and schedule management features, enabling them to efficiently organize appointments and classes online. Honey Groove Studio, a fitness center, relies on Omnify for booking fitness classes and facilitating payment methods.

Omnify extends its functionality to sports facilities as well, automating bookings for sports fields and addressing customer no-shows while collecting valuable customer data. Furthermore, the software is utilized across multiple properties and resident property management portfolios to schedule appointments and monitor facility usage within controlled numbers.

The versatility of Omnify is further exemplified by its application in various industries. It serves as an essential platform for class and camp registrations, collecting registrations, payments, survey questions, waivers, and building businesses. Its adoption at outdoor pools has been crucial in complying with Covid restrictions by reserving lap swimming lanes and family swim spaces while limiting the number of weekly reservations.

Overall, Omnify has proven itself to be an effective solution across different sectors by offering efficient scheduling systems, streamlined payments, enhanced user experience, and adherence to industry-specific guidelines.

Excellent Customer Service: Many users have praised Omnify's customer service during the setup process. Reviewers have mentioned that the team was highly knowledgeable and patient, providing them with exceptional support.

Highly Customizable: Several reviewers have stated that they found Omnify to be highly customizable, allowing them to tailor it to their specific needs. They appreciated the flexibility and versatility of the platform, stating that it offered extensive customization options.

User-Friendly Interface: The user interface of Omnify has received positive feedback from reviewers. They have mentioned that it is not only visually appealing but also easy to navigate and use. The interface provides a professional appearance while remaining intuitive for both administrators and users.

Cons:

  1. Limited Customer Service Expertise: Users have expressed that Omnify's customer service is not well-equipped with experts in every field, resulting in a lack of familiarity with various business types and the need for collaborative problem-solving.

  2. Lack of Mobile Responsiveness: Some users have reported issues with how the Omnify website appears on mobile devices, indicating a need for improvement in terms of mobile responsiveness.

  3. Insufficient Data Exporting: Users have criticized the data exporting feature in Omnify for only including basic information such as name, email, and phone number, while neglecting custom fields. This limitation hinders users who collect additional custom information from accessing their data effectively.

Users of Omnify have made several recommendations based on their experiences with the product. Firstly, users recommend contacting Omnify even if someone is unsure about using the product. This implies that they believe the company provides sufficient support and guidance to potential customers. Secondly, users highly recommend booking a call for a demo of everything Omnify has to offer. This suggests that they find the demo helpful in understanding the product's features and capabilities. Lastly, many users advise having a client list ready before setting up an Omnify account. This implies that they find it beneficial to have all necessary information readily available when starting to use the software.

Attribute Ratings

Reviews

(1-14 of 14)
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April 30, 2021

Omnify and Shailja Rohillah are top notch!

JW
Jen Weiss
Account Manager
Homeowners Association Services (Real Estate, 11-50 employees)
Score 10 out of 10
Vetted Review
Verified User
Likelihood to Recommend
Shailja Rohillah, of Omnify, went above and beyond to respond quickly and did everything she could to accommodate my needs. Even when the exact thing I wanted, was not an option, Shailija not only found a work around but put the time in herself to address my need.
April 29, 2021

Need to Operate with Fewer Surprises in Your Flow of Bookings or Clients? Have a Pool Facility to Open During a Pandemic?

JC
Jeremy Cushman
General Manager
Ashburn Farm HOA (Real Estate, 11-50 employees)
Score 10 out of 10
Vetted Review
Verified User
Likelihood to Recommend
Omnify is great for setting reservations to use a facility or item. I don't know how we would have facilitated use of three community pools during a global pandemic without Omnify and it was simple for our community members to sign up for and use.

I think that Omnify's customization makes it well suited for nearly any business that manages time like they do their clientele.
February 11, 2021

Omnify: Plenty of pros and plenty of areas to grow

Willow LeTard | TrustRadius Reviewer
Willow LeTard
Head Coach
Learners Chess Academy (Education Management, 1-10 employees)
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
I would say if I were recommending a product that could help with registration in a field where you need to gather lots of information about your clients, this would not be my first pick. I would however recommend it based on the sleek and comfortable storefront design and the ease of the auto-renew and auto-pay features, especially when you're running a program that uses memberships or generally has returning customers.
November 30, 2020

Omnify Review

Isabel Artigues | TrustRadius Reviewer
Isabel Artigues
Clinic Director, Student Welfare
IAB Health (Health, Wellness and Fitness, 1-10 employees)
Score 8 out of 10
Vetted Review
Verified User
Likelihood to Recommend
Omnify is great for any small business or entrepreneur that is getting started with online bookings & payments. They are great to schedule group classes and have integrated well with Zoom to keep up with the digital boom happening this year.
It is less suited for spa or boutique businesses whose main operations are 1-on-1 appointments, since that side of the platform has been less of a priority for development.
November 19, 2020

The Scheduler with outstanding customer service from the creators of the APP

Verified User
Manager in Customer Service
Real Estate Company, 1001-5000 employees
Score 10 out of 10
Vetted Review
Verified User
Likelihood to Recommend
I am most impressed with the ease of use and customer service. The app allows customers to schedule their own appointments at their convenience and not wait on a telephone call back. It also allows them to view the rules of the facility including Covid questions prior to scheduling. If the schedule is full it allows for a waiting list which is automatically contacted if the schedule has an opening. Very user friendly with customer satisfaction.
November 02, 2020

Omnify is a great product

KS
Kelly Sayre
Member
Burlington Tennis Club (Health, Wellness and Fitness, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Likelihood to Recommend
We only used it for pool sign-ups and found it perfect for our needs. We could cap the number of attendees, use Omnify to notify users of session changes, customize communications, and attach a liability waiver to the site. We were able to extract data from the tool and produce analysis of usage that allowed us to make informed changes to our sessions and our policies.
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