Omnify is easy to use and their support is very helpful and responsive.
March 22, 2022

Omnify is easy to use and their support is very helpful and responsive.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Omnify

We work with the State Board of Elections to schedule their election judges' training. We pre-load all judges' information who are eligible for training into Omnify so the judges can schedule their classes. This product also allows us to schedule for them if they are unable to themselves.
  • Their support team is very responsive and goes out of their way to customize our setup as much as they are able to.
  • Setting up the configuration, look and feel of the booking site is easy.
  • Scheduling appointments from the back-end of the system is very easy.
  • There is no ability to get rid of the "cost" information when booking even if your classes are free.
  • If your users don't have email addresses they can't schedule online themselves.
  • The reporting could be a little more robust.
  • Ability for users to be able to schedule themselves online from a schedule of classes.
  • Ability to load a list of users who can schedule their own appointments and block anyone else from scheduling.
  • Ability to adjust as we go by adding/removing classes, adding/removing users.
  • It enabled us to take on the current project with the State Board of Elections.
Haven't used any other product like this. In our search for this product, we did look at a few others and they all didn't seem as customizable as Omnify.

Do you think Omnify delivers good value for the price?

Yes

Are you happy with Omnify's feature set?

Yes

Did Omnify live up to sales and marketing promises?

Yes

Did implementation of Omnify go as expected?

Yes

Would you buy Omnify again?

Yes

If your user base doesn't have email addresses this probably won't work well for you. If they do, this system should work well for any project, large or small, for scheduling classes and other functions.