Pendo Feedback (or Receptive / Receptive.io, acquired by Pendo in 2019) was a SaaS product demand intelligence platform used to collect product feedback and feature requests from customers as well as internal teams. Some years after the acquisition, the product was discontinued.
The following is a quick overview of editions offered by other software in similar categories
Heap is a web analytics platform captures every user interaction on web iOS with no extra code. The tool allows you to track events and set up funnels to understand user flow and dropoff. It also provides visualization tools to track trends over time.
Pendo.io is a product engagement platform with features for in-app analytics, surveys and feedback, and guidance.
Mixpanel helps companies measure what matters, make decisions fast, and build better products through data. With self-serve product analytics solution, teams can analyze how and why people engage, convert, and retain—in real-time, across devices—to improve their user experience.Mixpanel serves over…
Do not charge per user (we almost cancelled over that). Get rid of or make the assumption … Helped us understand customer priorities. Provided us a way to weigh the value of a feature. Given us a way to touch hundreds of customers in one comment
