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RingDNA is a versatile tool that is used by various departments within organizations to streamline their communication processes. The call …
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What is Revenue.io?
Revenue.io (formerly RingDNA ) is presented as a "sales acceleration engine" for inside sales teams using Salesforce. According to the vendor, its Intelligent Dialer for Salesforce aims to help outbound sales reps use Revenue.io to make more calls, connect with…
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Popular Features
- Dialer-CRM integration (13)8.282%
- Automatic call logging (13)7.474%
- Contact preview (13)7.474%
- Call notes & tags (13)7.373%
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What is Revenue.io?
Revenue.io (formerly RingDNA ) is presented as a "sales acceleration engine" for inside sales teams using Salesforce. According to the vendor, its Intelligent Dialer for Salesforce aims to help outbound sales reps use Revenue.io to make more calls, connect with up to 400% more prospects, and…
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What is Revenue.io?
Revenue.io (formerly RingDNA ) is presented as a "sales acceleration engine" for inside sales teams using Salesforce. According to the vendor, its Intelligent Dialer for Salesforce aims to help outbound sales reps use Revenue.io to make more calls, connect with up to 400% more prospects, and fully automate voicemails. Part of the value proposition is also improving inbound call performance. Calls can be routed to the right reps based on any marketing source, complete with prospect data that helps reps have more successful conversations. Revenue.io also automates call logging and reporting, providing managers with dozens of actionable reports out of the box. The result: more dials, more conversations, more inbound call conversions and more revenue.
According to the vendor, key benefits include:
Make More Calls & Accelerate Revenue with Click-to-Call, CTI, Local Presence, Prioritized Dialing, Automated Voicemails, Dynamic Call Scripts and More.
Optimize Inbound Call Conversions with Call Tracking and Intelligent Call Routing
Discover Which Marketing Sources Drive the Most Valuable Calls
Revenue.io Features
Dialer Logistics Features
- Supported: Single line dialing
- Supported: Double line dialing
- Supported: Call into server with landline
- Supported: Call into server with VoIP "soft phone"
- Supported: Call into server with mobile phone
Preview Dialer Features
- Supported: Contact preview
- Supported: Dialer-CRM integration
- Supported: Call notes & tags
- Supported: Automatic call logging
Core Dialer Features
- Supported: Outbound dialing
- Supported: Inbound routing
- Supported: Click-to-call
- Supported: Recorded voicemail drop
- Supported: Dialer contact import
- Supported: Campaign & list management
Call Follow-up and Quality Assurance Features
- Supported: Sales emails
- Supported: Follow-up calls
- Supported: Dialer reporting & analytics
- Supported: Dialer call recording
- Supported: Dialer call monitoring
Additional Features
- Supported: Call tracking
- Supported: IVR
- Supported: DialNext
Revenue.io Screenshots
Revenue.io Integrations
Revenue.io Competitors
Revenue.io Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Countries | U.S., Canada, U.K., Germany, South Korea, Denmark, France, Netherlands, Israel, Czech Republic, Spain, Portugal, Italy, Australia, New Zealand, Denmark, Swedan, Finland, Mexico |
Frequently Asked Questions
Velocify by ICE Mortgage Technology and InsideSales.com / XANT PowerDialer for Salesforce (discontinued) are common alternatives for Revenue.io.
Reviewers rate Click-to-call and Dialer reporting & analytics highest, with a score of 8.3.
The most common users of Revenue.io are from Enterprises (1,001+ employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
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- Recommendations
RingDNA is a versatile tool that is used by various departments within organizations to streamline their communication processes. The call center intake department relies on RingDNA to efficiently make and receive phone calls to potential clients, simplifying their workflow. Integration with Salesforce allows them to directly dial clients from case records, ensuring seamless customer interaction. Additionally, RingDNA's screening capability ensures inbound calls are routed to the appropriate agents with the necessary skill set, optimizing customer service.
Salespeople across the organization benefit from RingDNA's user-friendly features, such as easy number dialing and the option to use local numbers when connecting with prospects. The call disposition feature simplifies call outcome logging, keeping sales activities well-documented. Moreover, RingDNA serves as a valuable tool for both Sales and Customer Success teams by facilitating email outreach through sequences/cadences during prospecting.
The implementation of RingDNA has significantly improved communication and performance within the sales department. It covers all aspects of contacting new leads, recycling existing ones, handling incoming calls, and following up with clients. By integrating seamlessly with Salesforce, RingDNA enables efficient client engagement and timely follow-up actions. Managers gain access to comprehensive metrics that assist in adjusting workflows seamlessly. Overall, RingDNA enhances sales commitment by streamlining communication processes and keeping outreach efforts organized.
AI feature: Users have found the AI feature in RingDNA highly beneficial for auditing and reviewing phone calls, with some reviewers mentioning that it provides valuable insights. The ability to easily access recorded calls in the call records has made it convenient for users to find specific calls.
Seamless task creation: Reviewers have praised the seamless process of creating tasks in RingDNA, stating that it has improved client management and enhanced productivity. This functionality allows users to set up tasks easily, ensuring appropriate follow-up with clients.
Text messaging capability: Users have highlighted the usefulness of the text feature in RingDNA, emphasizing its effectiveness in communication with clients via text messages. Some reviewers also appreciate being able to send documents via text, streamlining their communication processes.
Inflexible Cadencing and Time Zone Control: Some users have expressed the need for more flexibility in cadencing and control over time zone dialing, stating that they would appreciate additional features to customize these aspects of the software according to their specific requirements.
Call Quality Issues: Several users have reported experiencing occasional call quality issues while using the software. These instances of poor call quality have been frustrating for users and have impacted their ability to communicate effectively.
Application Freezing and Restarting: Users frequently encounter freezing of the application, which disrupts their workflow and requires them to restart it. This recurring issue can be time-consuming and hampers productivity.
Users highly recommend Revenue.io for excellent calling software, as it supports SIP phones and works brilliantly with other integrated software like Salesforce CRM.
Users recommend RingDNA to anyone looking for an intelligent dialer. They believe it provides the best value for money and should be considered for use in big companies. They also suggest using RingDNA for making and receiving calls, especially for international and local calls. They mention that it is easy to store information and use it with extensions and Salesforce.
Users advise trying RingDNA for a couple of days before making a decision. Once familiar with the system, they believe it will make work much easier. They also recommend RingDNA as a user-friendly and customer-friendly application, which is a great tool for sales and marketing purposes and enhances contact center operations.
Attribute Ratings
Reviews
(1-4 of 4)Companies can't remove reviews or game the system. Here's why
RingDNA is used by all the salespeople in our department (inside sales). It helps to dial the numbers with ease and also gives us the option of using a local number, which at times helps in getting connected with prospects. Its call disposition feature is also an add-on benefit, it makes it easy to log the outcome of the call. The main problem it addresses is increasing the call numbers of sales reps without putting in extra effort.
- Option of using a local number while dialing at specific location.
- Helps to dial numbers automatically one by one once added to the list which helps save the precious time of the sales rep.
- Call quality at times is a big issue.
- Many a time the application freezes while using and needs to be restarted, which is a big issue.
N/A
N/A
85%
8.5
83.33333333333334%
8.3
80%
8.0
- Increases the connectivity. In sales mores connectivity means more chances for conversions.
- Helps get a hold of prospects who were hard to reach out to by using specific features.
- RingDNA
After evaluating many products we shortlisted RingDNA only. We switched over to RingDNA from our IPLC phone. And to date we are not regretting our purchase. They had features we were looking for as per our internal sales rep requirement. We shortlisted a few of them and started gathering more information and demos. In the end, we shortlisted RingDNA as it was the closest to our requirements.
February 20, 2020
RingDNA is a great way to add productivity to your sales org.
We have a large business unit that is using RingDNA. We use it to expedite calls while also connecting to Salesforce for ease of use. RingDNA serves us both with a one by one call basis or lists. It is easy to set up lists for callers to stay connected and reach more targets and prospects. The other important piece of Ring DNA is that it provides us a local phone number when we call organizations.
- Local Presence Calling.
- Integration to Salesforce.
- Staying Connected. There is an extra call step before you ring your prospects.
- Sometimes you have to identify a caller before you can make a call, which slows down the process.
N/A
N/A
82.5%
8.3
75%
7.5
75%
7.5
- Better Documentation. We're saving time on repeated dials.
- It's faster to call.
The ease of use and calling make RingDNA stand out against other products I've tried. I like how quickly you can connect to Salesforce for a call. I think other products for call lists are pretty comparable. I'm sure more have a local presence now, but that was my first exposure and a great value add.
They did a great job rolling out, but there are times when I should be able to get a response faster.
August 29, 2018
RingDNA accelerates your Sales Team's success!
RingDNA is being used as an auto-dialer tool through its integration with Salesforce. It's being used by our entire sales organization and it enables us to accurately track our calls and call outcomes through to closed-won deals.
- RingDNA gives our reps control over who they're calling and when they should call to maximize the dial's impact.
- RingDNA's calling feature allows you to use local presence or randomized numbers to reach your prospects.
- Depending on your region, RingDNA also allows you to record calls and provide coaching feedback to your reps.
- The biggest value that RingDNA provides is transparency through Salesforce -- we are able to track a rep's dial all the way through to a closed won deal.
- We are working with them to create some custom fields in our dialer -- other than that, they provide great support and we haven't had any issues.
N/A
N/A
100%
10.0
96.66666666666666%
9.7
100%
10.0
- RingDNA has enhanced the quality of our conversations and has led to more robust sales pipeline for our partners.
While RingDNA doesn't accelerate the number of dials you can make (like Connect and Sell), it gives you control and visibility into the impact of each call you make.
July 19, 2016
Awesome Salesforce Telephony Solution
Score 10 out of 10
Vetted Review
Verified User
We've been using RingDNA for over a year now. With RingDNA, our team is reaching customers much more often and best of all, administrating the solution is super lightweight, easy to manage, and literally takes 5 minutes to set up. I've used other solutions in the past and I'm so relieved to finally be using a solution that doesn't feel like a burden living in my Salesforce environment.
- local area dialing
- setting up new users super easily
- power dialer list views
N/A
N/A
100%
10.0
95%
9.5
85%
8.5
- Tracking performance
- InsideSales.com and ContactWorld for Salesforce
Super heavy weight solutions that take weeks to setup and are impossible to manage.