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Workplace from Meta

Workplace from Meta

Overview

What is Workplace from Meta?

Facebook at Work allows users to interact with co-workers through the Facebook interface.

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Recent Reviews

TrustRadius Insights

Workplace by Facebook has become a versatile platform for organizations to improve communication, collaboration, and engagement. Users …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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Enterprise Live

$2.00

Cloud
per month per user

Enhanced Admin & Support

$2.00

Cloud
per month per user

Workplace Core

$4.00

Cloud
per month per user

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.workplace.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $4 per month per user
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Product Details

What is Workplace from Meta?

Workplace is a business communication tool from Meta that helps teams stay connected in a simple and secure way. With familiar features like Live Video and Groups, users can share information, engage your employees, build culture and connect people anywhere, anytime. It is designed so the user doesn't need to be an IT genius to use it, and so that anyone can pick it up and get started straight away.


Workplace integrates with tools like Office 365, Google Workspace and ServiceNow, or the user can build custom integrations to connect any other tools relied upon. The vendor states that security and privacy are at the heart of Workplace - user data belongs to the user, and it is kept separate from Facebook.


Workplace boasts over 7M users worldwide.

Workplace from Meta Screenshots

Screenshot of Use groups to communicate with a team, region or entire company. Make sure that important updates get to the right people, and listen to feedback through comments and reactions on posScreenshot of News Feed helps every employee stay up to date with the information they care about, without getting distracted by the rest.Screenshot of The Knowledge Library is a new home for your key resources. It's a single place to create, store and share static content such as HR policies or working from home advice on desktop or mobile, so your company knowledge is accessible and discoverable.Screenshot of Go live from a mobile phone or Portal. It's the perfect way to check in with your team, especially when you can't be together in person. And unlike email, you can get feedback or answer questions in real time through comments, likes and reactions.

Workplace from Meta Integrations

Workplace from Meta Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesGlobal
Supported LanguagesGerman, English, French, Italian, Japanese, Portuguese, Spanish, Vietnamese

Frequently Asked Questions

Facebook at Work allows users to interact with co-workers through the Facebook interface.

Workplace from Meta starts at $4.

Microsoft Teams, Slack, and Microsoft Yammer are common alternatives for Workplace from Meta.

Reviewers rate Support Rating highest, with a score of 8.4.

The most common users of Workplace from Meta are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(280)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Workplace by Facebook has become a versatile platform for organizations to improve communication, collaboration, and engagement. Users have found it beneficial for various use cases, such as sharing activities and showcasing the work of different departments and teams. The software facilitates collaboration by collecting information and gathering feedback for events. It has also helped create a sense of community, especially for remote or distributed teams. Workplace by Facebook enables effective communication between different departments and teams, making it ideal for inter-department projects. Users appreciate its convenience in sharing large design files and collaborating on projects without relying on email or other channels. The platform has been used for posting, advertising, communicating, promoting, and educating clients about company services. Additionally, it addresses employee communication and engagement issues by running campaigns to improve engagement and address survey feedback. Workplace by Facebook has been especially valuable during the pandemic, allowing organizations to lead teams remotely, make announcements, and facilitate conversations among colleagues at all levels. Its effectiveness in improving corporate culture and morale is evident through enhanced conversations and communication between colleagues, peers, and senior leaders. The software replaces other collaboration tools, improving centralization and organization of team communication. Overall, Workplace by Facebook offers fast and efficient communication through instant messaging, video chats, project collaboration features, and news sharing. It provides an easy way to inform colleagues about daily events, new projects, and provide access to files and forms. The tool saves time in meeting organization through conversational meetings while improving coordination for better teamwork within small organizations. Workplace by Facebook has emerged as a solution to improve collaboration across organizations with its focus on fast communication and organizing collaborative ideas. It reduces reliance on email conversations for remote users while fostering a sense of belonging that increases employee retention within organizations. The platform's success is supported by encouraging leadership communication, active participation from associates, connecting different locations and teams for collaboration purposes using champions or team leads to increase activity on the platform.

Workplace has become an integral part of company-wide communication and collaboration strategies. It serves as the main broadcast communication tool alongside email, enabling themed groups for sharing updates and information among different departments and interests. Workplace Chat is used as the primary direct messaging application for efficient communication throughout the company. The platform significantly reduces internal email traffic while creating communities of interest within the organization. It is valuable in remote work scenarios, allowing employees to stay connected while working from home and facilitating large-scale meetings through broadcasting and recording features. Users utilize Workplace to share tips, personal life experiences, and other relevant information. The software is recommended by users and has been adopted by some of them. Workplace serves as a communications and collaboration platform for sharing ideas, brainstorming, and disseminating important company news and updates. It is also used for quick polling and surveys to gather feedback from employees. New employees are introduced to Workplace as a way to get up to speed quickly and integrate into the company's communication channels. The software has found applications in various departments, such as the research department, where it is used to receive daily work details and for after-office hours communication. In musical organizations, Workplace helps communicate with all workers and maintain effective communication between directors and their teams.

Marketing and sales departments are among the most active users of Workplace, utilizing it to share insights, improve communication, and enhance collaboration within the organization. By solving issues related to communication, organization, and management, Workplace provides a centralized hub for daily interactions and work. This has become especially important during the COVID-19 pandemic when remote work has become prevalent. Workplace enables organizations to broadcast events, celebrations, and announcements to all employees easily. It functions as a central messaging tool for posting updates, creating group chats, and checking in with each other.

Workplace by Facebook finds applications across departments in an organization. For example, HR channels use it to publish urgent updates while providing a platform for colleagues from different departments to discuss activities, share documents, and provide project updates. By keeping the whole organization connected socially and professionally, Workplace contributes to improved employee morale and satisfaction.

Real estate agencies have utilized Workplace to bring all realtors and workers together on one platform for effective communication, document sharing, and referrals. Its implementation brings transparency and employee-friendly communication across the organization.

Workplace serves as the central communications hub of companies looking to foster a sense of belonging among their employees while keeping them updated on important information. In an office that works on geographical map elaboration, Workplace is used to communicate goals, map reviews, delivery times to customers, and analyze factors such as region inclusion. The software also helps connect international offices on one digital platform, allowing employees to share knowledge, collaborate, and get to know one another. Workplace from Facebook meets the communication needs of large organizations with a large number of employees, facilitating 1:1 connections across the globe.

PR departments leverage Workplace to connect with followers on a more direct and personal level, enhancing recruitment efforts and expanding networks. However, some users have faced challenges with integrating Workplace into their workflow due to privacy concerns associated with Facebook.

Overall, Workplace by Facebook has emerged as a versatile tool for organizations to improve communication, collaboration, and engagement. Companies use Workplace on a daily basis for communication, including text and audio calls, sharing important information, project updates, and social posts. It has become an essential platform for group collaboration, project management, meeting assistance, and integration with other applications like Office 365.

Non-profit organizations have found Workplace to be a convenient and easy-to-use tool for file sharing and group chat. It serves as a central hub of communication within organizations, helping members stay informed, aligned, and focused on shared goals. International organizations with offices in multiple countries have adopted Workplace as a forum for networking, social interaction, and collaboration.

The software offers benefits across various departments such as Marketing, where it supports social media management and message hierarchy. Workplace by Facebook replaces the need for multiple disparate technologies by serving as a centralized location for company communications, including internal chats, company announcements, and wikis.

Users who switch from other communication tools like Slack often appreciate Workplace's tidier organization and its ability to discuss different topics in separate publications. Moreover, its familiarity as a Facebook product drives people to use Workplace more than other applications. Its features such as news feed, live streaming, voice and video calls make it a comprehensive solution for effective communication within the organization.

Edelman utilizes Workplace for corporate communications, including updates on policies, benefits, learning opportunities, and document management. The platform also encourages staff networking and socializing, which is especially beneficial for remote employees who may not have regular opportunities for interaction.

In conclusion, Workplace by Facebook has proven to be an invaluable tool for organizations across various industries. By addressing communication challenges and facilitating collaboration and engagement among teams, it empowers employees to work together efficiently regardless of their geographic location. With its wide range of features and versatility in supporting different use cases, Workplace has become an essential part of modern organizational communication strategies.

The user reviews highlight several recommendations for Workplace by Facebook:

  1. Customization ability: Users highly recommend Workplace by Facebook for its customization features, allowing companies to personalize the platform according to their specific needs.

  2. Real-time information sharing: The platform's real-time information sharing capabilities receive praise from users, as it enables efficient communication and collaboration.

  3. Integration with personal Facebook accounts: Users appreciate the seamless integration of Workplace by Facebook with personal Facebook accounts, providing a way to connect with coworkers without adding them to personal social networks.

In addition to these recommendations, users suggest trying Workplace before making a decision, ensuring all employees are onboarded, reducing the number of emails sent, setting guidelines for proper usage, raising awareness through marketing efforts, and maintaining a professional environment on the platform. Some users also mention considering privacy concerns and addressing potential distractions. Overall, Workplace by Facebook is highly recommended for improving communication and employee engagement.

Attribute Ratings

Reviews

(1-25 of 55)
Companies can't remove reviews or game the system. Here's why
Kevin McLennan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Workplace from Meta has been an incredible resource over the shift of hybrid working during the pandemic. Because of the platform, we were able to still connect all our employees together when they could not physically connect in the real world. The platform is a one stop shop for employee communication, meetings, live video and content sharing.
Score 10 out of 10
Vetted Review
Verified User
Workplace [from Meta] is particularly useful for global companies or those with dispersed teams, as the social nature of the platform allows for people to review and catch up on content in their own time and for senior leaders to create and publish content in a variety of ways (video, written, etc). It also encourages open discourse, allowing people of all levels throughout the company to engage in conversations and showcase ideas and contributions.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Well suited:
- leadership communication. When our CEO posts a video to all company - it always gets the highest engagement
- recognition/achievements posts
- live streams for education, knowledge sharing - we are a company of 12000 associates and there is no other corporate channel for us to gather more than 500 people in one place.

Less appropriate:
- sharing some very targetted messages - it's impossible to do at Workplace without creating a group. So we use email channel for such targetted communications
- instant communication like in a chat (probably it's less appropriate in our specific case because we use MS Teams for such quick communication instead of WP chats)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
If your business is all about time is money or agility or connecting different coworkers, if it's upgraded with his time and isn't afraid of innovation and try to bring all the coworkers together, Workplace is one of the best tools to use. Especially if your team doesn't work in one building.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
It seems to me a very appropriate tool for large organizations in need of having a single internal communication platform to not abuse the sending of emails. On the other hand, I think it still lacks development to simplify many things, it is also overwhelming for small companies, for few employees it may have a large learning curve
Leonardo Gonzalez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized

The recommended scenarios and where Workplace by Facebook fulfills the objective in a wonderful way are those where you want to transmit a message live to large audiences, without the need for the receivers of the transmission to install an application or additional components on their computers. The opposite case applies to events where all participants are required to have the need to interact with the interlocutors or in low-mass events.


Casey Cleary (LION) | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Workplace is a great fit for smaller companies like 1-15 employees because it won't get overwhelming if it's your main communication channel. It's great for remote work so you can message someone if you need something or quickly post a status update, comment on project work, tag people if they need to do something, etc. If you need project management software, this wouldn't be a great fit because it would be tough to keep track of everything in its posted as comments without due dates, assigning, timing, etc.
Laura Gillenwater | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I think Workplace by Facebook is a great communication vehicle for any mid-sized to large company. (Since it's more groups-oriented than "regular" Facebook, it might not work well for smaller companies.) I also don't have any idea what the cost is for having it, but that also be a reason that it wouldn't be worth the expense for smaller companies. For larger companies, I think it's a terrific way for folks to communicate with one another and for "the powers that be" to communicate with employees. Facebook Live is only suitable when you have a limited number of people who need to be on screen and it wouldn't really be suitable as a vehicle for instructor-led online training -- it's really most suitable for presentations (although, via the comments area, does allow for questions to be asked in writing).
MOHAMED ATEF | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Workplace from Facebook is a very cool tool for communication, files sharing, video sharing, and limited collaboration, but it also lacks some basic features that require an organization for proposals and progress tracking. Also it may be a noise tool for the too much notifications in a ordinary working day.
Amr Saad | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Incentivized
Workplace is well suited for organizations that need a lightweight and familiar application to use it for their communication as they had the same user experience as Facebook. But I don't think it is the best application when it comes to full remote work as it lacks many key features available at some of its competitors.
Score 10 out of 10
Vetted Review
Verified User
It's definitely appropriate if you want to improve your messaging and collaborative abilities within your company. It makes it easier for people to communicate both during and outside of work hours, which is especially important depending on the nature of your work. It has also reduced the volume of emails that people receive and send since now people can just share things in a Facebook group or message someone. If you think your workers will get distracted easily or post things that should only be on a personal social media place then its definitely not appropriate for your workplace. In this case, it will end up just being a platform where your employees will go to pass time.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Workplace by Facebook is well suited for organizations having a large number of employees or having remote work or multiple offices. It helps all of the users to connect straightforwardly, share various documents or files with other team members, create different groups for different projects, etc.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Workplace by Facebook is well suited for the day-to-day requirements of internal online communication in an organization. We can keep connected with other colleges in a very easy and familiar way. These needs include: chatting with colleges, documents or data sharing with other team members, posting live updates about projects, etc. Workplace by Facebook is well suited for these scenarios. I think it's less appropriate for posting personal or non-professional updates or content.
October 09, 2019

Workplace leads the pack

David Faustina | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Workplace is great as a team collaboration and communication tool that is easy to deploy and eliminates friction. I would also recommend it to small agencies who need a client communication portal as it does a great job filling the need. It is also a great tool for associations, community teams, and specialty groups like a club or employee group. As long as guidelines are set and you do not have a predisposition towards paranoia, I would think any group that has a need for communication that needs to be centralized, this can serve you well.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Great place for the HR department to post policies, forms, hiring.
  • Good way for departments to work together on simple events.
  • Good way to post daily events and get feedback from staff ongoing projects.
  • It should be only for work-related items. No personal information should be posted.
Katelyn Rylee | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It has helped me lots when I need a referral or when I have a specific question. I can find information or get my questions answered almost immediately. I don't think it's appropriate for a company to use it as its number one means of communication because when you have so many people that are a part of it, a lot of things get lost in communication.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Workplace by Facebook works well when you have a hard time managing many technologies for chats, company information, etc. Our company had many technologies we were using, and some were used just by a single department. By switching everyone in the company to Workplace by Facebook, we lost most of the headaches that came from having everyone using different technologies for communication. If your company effectively manages its disparate communication methods already, then Workplace by Facebook will be less valuable.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Workplace is great and is greater if you work with young people, the interface is similar to Facebook, so the people feel relaxed to work there. It is funny to use because time to time people respond to serious topics with a meme or a GIF that helps to relax the conversation and be happier at work.
João Almeida | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Workplace by Facebook is a very good and intuitive way to have efficient conversations with groups or individuals. It is perfect when you need to post an item for review and have a real-time conversation with other team members. It is best suited in small organizations and in big organizations, Workplace by Facebook can be used in between departments for communication between team members and team leaders.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
It works very well in a company or organization that doesn't already have integrated HR style systems in place. It's not perfect and some features can be more tedious to use than others. Many do seem to like its easy to use interface and find it more approachable than other products.
October 04, 2019

Hmmmmm.

Score 4 out of 10
Vetted Review
Verified User
Incentivized
If your team is brand new and not paranoid about sharing super-sensitive information, Workplace by Facebook is worth checking out!
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