Overall Satisfaction with Xero
We have many emergency facilities throughout the U.S (23 and counting). The facilities choose which accounting software they want to use if they do not want to use the default standard - WorkDay. One of our facilities chose Xero. So 1 out of 23 facilities was using Xero.
- Their method of moving between screens was very logical and intuitive which is not a "given" attribute among software packages.
- Finding transactions was relatively easy with just common sense.
- The use of this software was generally well received in that the accountants did not discredit the software as cheap, poorly organized, or timely to learn. No one at Corporate had a vendetta against using Xero.
- It does a good job of allowing the users to drill down to the final detail of an account balance - which is fundamental to the accounting department's needs.
- I used the system to audit the numbers and to uncover unusual or unsupported transactions. I did not have to close the system but knowing who did, I think this area is well thought out.
- It does not have the full capability to issue sophisticated financial statements with footnotes, but it is not a mid-tier software like WorkDay, NetSuite, and Sage.
- It definitely has QuickBooks beat.
- Compared to QuickBooks, it can consolidate entries quickly to create compound entries to speed work up.
- It is well written to open the box and get going with the low level of accounting intelligence.
- Xero is eager to help their customers succeed and does not underfund this area of support within their company.
It is accessible anywhere, the cloud deployment has security built in. With this product, your need for a full IT team to keep it running is almost non-existent. One person could be responsible for the security of access rights and ensuring that no one has too much (or conflicting) access.
Xero is the star in my book because they back their product and Xero wants to grow and become contantly better so they will make the experience as painless as possible.
Do you think Xero delivers good value for the price?
Yes
Are you happy with Xero's feature set?
Yes
Did Xero live up to sales and marketing promises?
Yes
Did implementation of Xero go as expected?
I wasn't involved with the implementation phase
Would you buy Xero again?
Yes