Xero for small business review
Updated December 11, 2023

Xero for small business review

Richard Bondy | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Xero

Xero is the overall accounting platform for all Corporate activity. The strength is the integration to other required apps. Payroll, expense management, quarterly tax preparation and submission are all easily integrated into the necessary accounts. Other than a part time bookkeeper, there really is no need for further internal staff. Xero is reviewed by an external accounting firm and the effort is minimal to reconcile on a monthly basis. The dashboard layout is simple to customize and use - in short, meets all accounting requirements in one place.
  • Integrate Wagepoint payroll system
  • Integrate MileIQ mileage expense system
  • Integrate Dext expense management system
  • Simple bank account integration - upload bank accounts and reconcile quickly with automated suggestions
  • Working with historical Chart of Accounts is sometimes tricky, should be able to search by input as opposed to simply a timeline
  • Our firm requires less than 30 minutes a month to reconcile 4 bak accounts
  • We typically have monthly expenses that are direct billed to end customers, this is "no touch" managed properly within the account ledger. Previous system required manual intervention
  • Works in multiple currency easily
I do not fret about any accounting process or book keeping. My accounting firm is very pleased with all submissions. Sleep well at night knowing all my corporate tax obligations are easily managed. For a non-accountant is very easy system to use and customize as I need.
Always used a cloud service - not applicable question
We have 4 different external products integrated very easily. Wagepoint, Dext, MileIQ and HubDoc. One click monthly update with each.
Not applicable - have not evaluated any other accounting product in 7 years.

Do you think Xero delivers good value for the price?

Yes

Are you happy with Xero's feature set?

Yes

Did Xero live up to sales and marketing promises?

Yes

Did implementation of Xero go as expected?

Yes

Would you buy Xero again?

Yes

Wagepoint, Dext Prepare (with Receipt Bank), MileIQ
We are a small firm, with no internal accounting expertise, Xero is truly an "outsourced like" accounting package. A number of automated tasks make monthly reconciliation very easy. It is simple to use and understand. Search is typically simple, with a few anomalies, when looking for historical data, but that is rarely an issue. I am a very satisfied end user and recommend Xero to all small firms.

Xero Feature Ratings

Accounts payable
9
Accounts receivable
9
Cash management
Not Rated
Bank reconciliation
10
Expense management
10
Time tracking
Not Rated
Fixed asset management
Not Rated
Multi-currency support
9
Multi-division support
Not Rated
Regulations compliance
9
Electronic tax filing
10
Self-service portal
9
Global Financial Support
Not Rated
Primary and Secondary Ledgers
Not Rated
Inventory tracking
Not Rated
Dashboards
9
Standard reports
9
Custom reports
Not Rated
Plug-ins
9
Role-based user permissions
10