Xero is a great tool
December 08, 2023

Xero is a great tool

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Xero

Xero is used to manage expenses within the organization. There are 3 main teams that use the software; Operations, Sales & Marketing and Account Management. All 3 teams are regularly out traveling to events or to visit clients. Processes have been set up to ensure that claiming expenses is a quick and easy process. Employees take a photo of their receipts immediately after expenditure and log the expense under the relevant codes, set-up by the finance team. At the end of the expense period (for us a calendar month) all receipts would be submitted for approval and payment.
  • Easy upload of receipts whilst out of the office
  • App to log expenses remotely
  • Fast submission of expense data
  • Expense reports available to review
  • Simplifying and streamlining the user interface could enhance the overall user experience.
  • Introduction of AI to automate data entry by extracting information from receipts
  • Reduced errors caused by human error
  • Allowed for more accurate forecasting
  • Reports make it easier to monitor and manage ongoing budgets
Once the process is clear, it is very easy to use. It might be the organization's processes that made some of the use a bit clunky.
Using the cloud has meant more flexibility and improved access for the accounts team. Covid saw the organization move away from fixed locations with a fully remote workforce, working in the cloud meant there were no limitations on different teams and access from multiple locations.

Do you think Xero delivers good value for the price?

Yes

Are you happy with Xero's feature set?

Yes

Did Xero live up to sales and marketing promises?

Yes

Did implementation of Xero go as expected?

Yes

Would you buy Xero again?

Yes

My previous job asked for an expense sheet with original receipts and took 45 days to turn expenses around. In this role, using Xero, much of the admin has been digitized and automated, making the recording of the data easier and timely.

Xero Feature Ratings

Accounts payable
Not Rated
Accounts receivable
Not Rated
Cash management
Not Rated
Bank reconciliation
Not Rated
Expense management
10
Time tracking
Not Rated
Fixed asset management
Not Rated
Multi-currency support
Not Rated
Multi-division support
Not Rated
Regulations compliance
Not Rated
Electronic tax filing
Not Rated
Self-service portal
Not Rated
Global Financial Support
Not Rated
Primary and Secondary Ledgers
Not Rated
Inventory tracking
Not Rated
Dashboards
10
Standard reports
10
Custom reports
10
Plug-ins
10
Role-based user permissions
10