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Intuitive Sales Call Analysis AI platform.
December 03, 2022

Intuitive Sales Call Analysis AI platform.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoom IQ

We are using this tool to analyze our outbound sales calls to conduct A/B testing on the interest generated towards various content cadences used for the outreach. The platform easily integrates with our Tech stack and is very intuitive and easy to use.
  • Gives insights post calls on the amount of interest expressed.
  • Call time analysis.
  • Gives us recommendations based on conversation analysis.
  • The prompts for similar calls can be fed into the system so it appears on screen during the call.
  • Call Analysis.
  • Post Call Transcript generation.
  • Recommendations and insights generated based on the call.
  • Our conversion of qualified leads to sales-approved leads has increased by almost 8%.
  • Adoption of the tool among the team has been slow.
We already use zoom as our virtual meeting platform and the integrations this tool has with our existing tech stack were seamless. That was the major reason for us to select Zoom IQ over Level AI.

Do you think Zoom Revenue Accelerator delivers good value for the price?

Yes

Are you happy with Zoom Revenue Accelerator's feature set?

Yes

Did Zoom Revenue Accelerator live up to sales and marketing promises?

Yes

Did implementation of Zoom Revenue Accelerator go as expected?

I wasn't involved with the implementation phase

Would you buy Zoom Revenue Accelerator again?

Yes

This platform is best suited if you have a team who might be working on a product launch so as to work on the analysis of the content cadence used for the outreach to prospects and existing customers. Another use case can be when training a new batch of sales reps on existing call transcripts and recommendations generated by the platform.