Zoom Revenue Accelerator - Big step up!
We use Zoom Revenue Accelerator to analyze calls between sales and customers. It does a great job of both summarizing information with AI …
Overview
What is Zoom Revenue Accelerator?
Zoom Revenue Accelerator , the evolution of Zoom IQ, is a conversation intelligence tool, available for users of Zoom Meetings.
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What is Zoom Revenue Accelerator?
Zoom Revenue Accelerator , the evolution of Zoom IQ, is a conversation intelligence tool, available for users of Zoom Meetings.
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- No setup fee
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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What is Zoom Revenue Accelerator?
Zoom Revenue Accelerator is a conversation intelligence tool, available for users of Zoom Meetings.
As an intelligence tool, Zoom Revenue Accelerator aims to provide:
Zoom Revenue Accelerator also provides seller guidance and highlights, such as talk-listen ratio, filler word usage, call review to locate the parts of the conversation and topics that the prospect found most engaging, and next step reminders. Also, its outputs help sales managers and teams discover best practices as exhibited by top reps, and provide feedback or information to marketing demonstrating what language and material is most effective at communicating a message. Also, the feedback can be used to gather information about what competitors are mentioned, and why.
Zoom Revenue Accelerator integrates with Zoom Meetings, but also features out-of-the-box integrations for Salesforce CRM, and calendar tools (e.g. Google Calendar, Microsoft 365, etc.). It was launched by Zoom April 2022 as Zoom IQ, announced along with numerous updates to Zoom's product portfolio and capabilities.
As an intelligence tool, Zoom Revenue Accelerator aims to provide:
- Actionable feedback - Reduces anecdotal feedback and identifies areas for improvement using post-meeting analysis that includes transcription highlights as well as sentiment and engagement scores.
- Forecast more accurately - Digestible, aggregated insights integrated into a CRM to provide context on the sales funnel, highlight deals that need attention, and identify pipeline trends.
- Understand sales deals better - View sales deals by stage, size, teams, opportunity name, and use analytics for the number of interactions, competition, and customer sentiments to identify sales improvements.
Zoom Revenue Accelerator also provides seller guidance and highlights, such as talk-listen ratio, filler word usage, call review to locate the parts of the conversation and topics that the prospect found most engaging, and next step reminders. Also, its outputs help sales managers and teams discover best practices as exhibited by top reps, and provide feedback or information to marketing demonstrating what language and material is most effective at communicating a message. Also, the feedback can be used to gather information about what competitors are mentioned, and why.
Zoom Revenue Accelerator integrates with Zoom Meetings, but also features out-of-the-box integrations for Salesforce CRM, and calendar tools (e.g. Google Calendar, Microsoft 365, etc.). It was launched by Zoom April 2022 as Zoom IQ, announced along with numerous updates to Zoom's product portfolio and capabilities.
Zoom Revenue Accelerator Video
How to extend Zoom with Revenue Accelerator by leveraging conversational insights to grow revenue, align teams, and improve the customer experience.
Zoom Revenue Accelerator Integrations
Zoom Revenue Accelerator Competitors
Zoom Revenue Accelerator Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Frequently Asked Questions
Zoom Revenue Accelerator , the evolution of Zoom IQ, is a conversation intelligence tool, available for users of Zoom Meetings.
Reviewers rate Call Recording Playback highest, with a score of 8.4.
The most common users of Zoom Revenue Accelerator are from Mid-sized Companies (51-1,000 employees).
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(42)Attribute Ratings
Reviews
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December 07, 2022
Zoom IQ - Recording Does the Job
Great tool to use intelligence on calls and have same user experience: We used it to analyze my reps conversations with clients as a way to understand how were they doing and also how conversations, meetings went with those clients for purposes of client management, on boarding, upselling, information procurement for deals and also as training sessions for other reps. Since our tool of preference for calls is Zoom is actually easier to have all integrated in one tool and navigate the same user experience when having calls and de-briefing afterwards. Main areas to coach: - Selling process - Virtual presentation skills finally to track common conversations, topics or questions from questions. Also for managers training as directors would also look at how we manage our teams calls, times and feedback.
- Finding common conversations
- Recording meaningfull customer conversations
- Training
- Analising patterns
- Other more focused tools for sales offer coaching and deal management insights
- Spanish inteligence, looks like is poor and not really funtional
- Stronger more in depth competitors connecting well to zoom calls
- Talk listen ratio
- Listen calls in a faster speed, going back and forth
- Filter for words (not so good for spanish)
- Not easily attributable but reps performances we have been able to improve
- Having both platforms Zoom IQ and Gong overlapping makes ROI probably decrease
- We have recorded and analyzed more than 10 customer calls per rep per specific region a week, converting the database into a huge repository of customer, market, and product intelligence as well as the main benefits explained before.
For sales management, Gong has greater more useful tools and an easier user interface making it easier specially for managers to organize coaching and feedback calls per rep. Chorus.ai does mainly the same but lags behind Gong on user experience so I won´t put this as a pro from them against Zoom IQ.
25
Mainly sales and customer success
4
Sales support teams with low or medium skills in configuring online platforms. Actually organizing the tool to be workable and be improved over time looks to be something not very difficult although I don´t do it myself for which I can´t talk from first-hand experience
- Coaching
- Training
- Deal management
- Training ramping reps
- Training the sales force on industry trends
- Promoting talent
- Interviewing