8x8 Saves the Day During Covid / Shelter in Place
November 04, 2020
8x8 Saves the Day During Covid / Shelter in Place
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with 8x8 Contact Center
Rush Order is currently using 8x8 Contact Center throughout our company. We have our client's numbers ported over to us as well as our main telephone company telephone line. By using 8x8, this has eliminated all problems we were experiencing with our previous phone solution.
- Smooth transition through the phone tree
- Great quality of calls with little to no interruptions/dropped calls
- Great support when needed
- Scripts can be a little more user friendly
- When updates happen and functions change more alerts to those specific changes
- Providing additional storage for recorded calls at a more reasonable price
- During COVID shelter in place, we have been able to allow our employees to work from home without having to purchase extra equipment.
Do you think 8x8 Contact Center delivers good value for the price?
Yes
Are you happy with 8x8 Contact Center's feature set?
Yes
Did 8x8 Contact Center live up to sales and marketing promises?
Yes
Did implementation of 8x8 Contact Center go as expected?
Yes
Would you buy 8x8 Contact Center again?
Yes