Communication is key
October 17, 2023

Communication is key

Nick Kershaw | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with 8x8 X Series

For my profession it is all about communication and 8x8 allows to me to connect with my clients to make sure I take care of the services that each customer has entrusted in me to carry out for them. The only way to complete this is by communication on all all ends and 8x8 allows me the resources to do this.
  • Communication
  • Connecting
  • Monitoring
  • Too many updates
  • Sometimes loading
  • COMMUNICATION
  • Delays in software but this is minor

Do you think 8x8 Work delivers good value for the price?

Yes

Are you happy with 8x8 Work's feature set?

Yes

Did 8x8 Work live up to sales and marketing promises?

Yes

Did implementation of 8x8 Work go as expected?

Yes

Would you buy 8x8 Work again?

Yes

It is suited for my business as I allow it to be, with the scenarios where it is less I don't use or implement it.

8x8 Work Feature Ratings

Hosted PBX
6
User templates
9
Call reports
8
Directory of employee names
10
Answering rules
10
Call recording
10
Call park
10
Call screening
10
Message alerts
10
Video conferencing
7
Audio conferencing
7
Video screen sharing
6
Instant messaging
9
Mobile app for iOS
10
Mobile app for Android
10