Working in 8x8 is easy
January 11, 2024

Working in 8x8 is easy

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with 8x8 X Series

8x8 allows us to message in real-time across various departments. It is easy to move a chat into a meeting when needed. This works for people with and without 8x8. It's great!
  • Phone, chat and live meetings simply.
  • Great connections and low sound lag.
  • Integrate with TEAMS.
  • Ability to reply to a single message without commenting to the entire chat.
  • I am not involved in finances but the time savings have been noted by all teams.
Convenience and ability to implement with a variety of equipment.

Do you think 8x8 Work delivers good value for the price?

Yes

Are you happy with 8x8 Work's feature set?

Yes

Did 8x8 Work live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of 8x8 Work go as expected?

Yes

Would you buy 8x8 Work again?

Yes

8x8 Work Feature Ratings

Hosted PBX
Not Rated
User templates
Not Rated
Call reports
9
Directory of employee names
10
Answering rules
8
Call recording
9
Call park
8
Call screening
9
Message alerts
9
Video conferencing
10
Video screen sharing
10
Instant messaging
9
Mobile app for iOS
10
Mobile app for Android
Not Rated

Using 8x8 X Series

250 - Office staff across educational management team and operations.
1 - Standard tech.
  • Immediate attention when needed.
  • Regrouping all on the same platform.
  • Reviewing and recording abilities.
  • Customer communications.

Using 8x8 X Series

Simple and convenient for all.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • reporting
  • recording
  • overall usage
  • Have not found any yet.