8x8 X Series for Consumer Services
Overall Satisfaction with 8x8 X Series
8x8 X Series allows us to directly answer calls and schedule follow up appointments for our services. We particularly like the auto attendant feature to route the call to the correct person to best support their needs.
- call routing
- voicemail
- Interact with our mobile numbers
- Change of personnel impacting our configuration changes
- Ability to call the tech support reps directly versus case submittal online, then direct contact
- SMS texting per extension
- reduced bill by 30%
- New phones provided with the service
Do you think 8x8 Work delivers good value for the price?
Yes
Are you happy with 8x8 Work's feature set?
Yes
Did 8x8 Work live up to sales and marketing promises?
Yes
Did implementation of 8x8 Work go as expected?
Yes
Would you buy 8x8 Work again?
Yes