8X8 lightyears beyond Morse Code and Pony Express!
Updated March 10, 2021
8X8 lightyears beyond Morse Code and Pony Express!
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with 8x8 X Series (Formerly Virtual Office)
We utilize 8X8 across our organization in several countries. It enables us to communicate effectively at a very low price point. We implemented the contact center for Security Services early on prior to COVID so all of our staff working to support our customers and products were safely at their home offices.
- Connects all agents and call center environment in multiple countries
- Create Multiple work & Holiday schedules
- Onboarding training could have been better
- Menus need improvement, they are not intuitive
- Admin interface is like stickman
- Saved communication expenses
- Better service for less money
- Happier users
The 8X8 solution will give you the benefit of less cost, more stability, more value, better QOS, and a happy user community.
Do you think 8x8 X Series delivers good value for the price?
Yes
Are you happy with 8x8 X Series's feature set?
Yes
Did 8x8 X Series live up to sales and marketing promises?
Yes
Did implementation of 8x8 X Series go as expected?
No
Would you buy 8x8 X Series again?
Yes