Simple, straightforward to use, with an excellent support team
July 15, 2020
Simple, straightforward to use, with an excellent support team

Score 9 out of 10
Vetted Review
Verified User
Software Version
Small Business
Overall Satisfaction with ActiveCampaign
ActiveCampaign has been fairly easy to use for various communications to both our existing and prospective clients. From newsletters to lead generation, the system has been straightforward, with the ability to customize using drag and drop boxes. It's also been handy having existing templates, as well as creating templates of our own for future use.
Their online support team are really efficient and responsive, being really helpful with random issues or providing assistance. Being in Australia, I was impressed that their team was available at all hours.
Their online support team are really efficient and responsive, being really helpful with random issues or providing assistance. Being in Australia, I was impressed that their team was available at all hours.
Pros
- Simple design creation.
- Fairly intuitive and user friendly.
- Easy to set up automated emails.
- Easy to understand reports.
- Highly responsive online support team.
Cons
- Drag and drop design can be a bit fiddly.
- Existing design layouts could be more dynamic.
- Great for lead generation.
- Simple reporting.
- Automation easy to set up.
ActiveCampaign Feature Ratings
Evaluating ActiveCampaign and Competitors
Yes - MailChimp, due to our list size & ease of use, as well as cost.
- Price
- Product Features
- Product Usability
- Product Reputation
Comments
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