Strong project management tool that provides a great set of features
November 07, 2019

Strong project management tool that provides a great set of features

Mike Muller | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ActiveCollab

ActiveCollab is being used in our company as a project management tool. We utilize it for our traditional and digital services. For our digital services, we use it to manage agile workflows along with timeline and task management. It's used by our entire organization and feeds our billing department as well.
  • Simple interface.
  • Flexible setup of tags and categories.
  • Handles agile and waterfall type workflows well.
  • Could use more flexibility in setting up categories.
  • It would be nice to have multiple Kanban boards inside a project.
  • The search functionality could be improved.
  • It was a cost-effective way to bring in a good project management tool.
  • It has helped us track billable hours and catch projects that are going over budget.
  • Has greatly improved communication.
ActiveCollab is easier to use and simpler in its setup. It has the right mix of features and simplicity. It's also project-oriented which is important for our workflow. Other tools are often too task-oriented, making it hard to track projects. Overall, ActiveCollab has a great mix of simplicity with good features.
The support team is responsive to requests and their annual support fees are reasonable. Honestly, we don't have to contact them much. Updates happen automatically and the platform is very solid and does not require a lot of support. Documentation is good and the platform is easy to learn.

Do you think ActiveCollab delivers good value for the price?

Yes

Are you happy with ActiveCollab's feature set?

Yes

Did ActiveCollab live up to sales and marketing promises?

Yes

Did implementation of ActiveCollab go as expected?

Yes

Would you buy ActiveCollab again?

Yes

ActiveCollab is well suited for small to medium-sized organizations that want strong project management tools at an affordable cost. It's nice that we can use the self-hosted version to help control costs and utilize the current hosting infrastructure. It's not as appropriate for very large organizations or organizations requiring many different task categories.

ActiveCollab Feature Ratings

Task Management
10
Resource Management
7
Gantt Charts
9
Scheduling
7
Team Collaboration
10
Support for Agile Methodology
9
Document Management
10
Email integration
10
Mobile Access
10
Timesheet Tracking
10
Change request and Case Management
9
Quotes/estimates
7
Invoicing
7
Integration with accounting software
8