Item: ActivTrak
Rating: 8
Author: Verified User

Overall Satisfaction with ActivTrak

Use Cases and Deployment Scope

We are currently using ActivTrak for all of our employees in our back office. We do not use it for the whole company as our brokers are 1099 contractors. We implemented this tool as we have multiple employees that work from home across the US. It has been very insightful to discover who was productive with their time and who was not. It allowed us to see that some employees were really only productive for half of the day which allowed us to make personnel adjustments.

Pros and Cons

Pros

It is clear to see the productivity throughout the day/week
It is a great way to segment productivity by team as well

Cons

I feel the new way to categorize websites and applications as productive/unproductive was a lot easier prior to the new redesign

Return on Investment

It has had a positive impact in that we have a great, hardworking team now. Previously we had some dead weight which ActivTrak was able to identify

Employee Productivity

We had some employees that worked from home/remotely. It allowed us to see their productivity and realize that there was some dead weight. While we were under the impression that employees were busy, it was not nearly what ActivTrak showed. We ended up getting rid of more than half our employees and replacing them.

Alternatives Considered

ActivTrak was the only one [we evaluated].

Key Insights

Do you think ActivTrak delivers good value for the price?

Yes

Are you happy with ActivTrak's feature set?

Yes

Did ActivTrak live up to sales and marketing promises?

Yes

Did implementation of ActivTrak go as expected?

Yes

Would you buy ActivTrak again?

Yes

Support Rating

Always super helpful and responsive

Usability

I liked the older version of determining websites and applications that are productive/unproductive. The new way is a little harder.

Likelihood to Recommend

I personally am obsessed with ActivTrak, just because I am a competitive person. We decided to put ActivTrak on all of our employee computers regardless of title for full transparency. We did not want our employees to think we were big brothering them. It has allowed us to see employees productivity because we have a lot of people that work from home. We were then able to make personnel adjustments after the program was installed for a couple months.

ActivTrak Feature Ratings

Comments

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