Great solution for productivity tracking
March 24, 2024

Great solution for productivity tracking

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ActivTrak

ActivTrak is a great platform, we use it to track agent productivity. It helps us classify programs and websites that are visited as Productive vs. non-productive and ensure agents time is being spent on work related tasks and not spent shopping or on other non productive sites.
  • Screenshots
  • Productivity Tracking
  • Idle Timers
  • Having a user as tracked vs not tracked can be unintuative
  • more options for productive vs unproductive
  • Helps track productivity
  • screenshots
  • idle timers
Screenshots and tracking of agent productivity and website classification

Do you think ActivTrak delivers good value for the price?

Yes

Are you happy with ActivTrak's feature set?

Yes

Did ActivTrak live up to sales and marketing promises?

Yes

Did implementation of ActivTrak go as expected?

Yes

Would you buy ActivTrak again?

Yes

Tracking productivity for underperforming agents or identifying things that take more time than they should

ActivTrak Feature Ratings

Automated data collection
10
Data analysis
10
Benchmarking
Not Rated
Pre-built content
Not Rated
Data management
Not Rated
Self-service insights
10