Acumatica Review
February 05, 2024

Acumatica Review

Celeste Kopp | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

General Business

Overall Satisfaction with Acumatica

We use it for entering orders, receiving payments, and entering POS. We use it for production orders. We use it for planning production, for planning purchasing, and we're trying to get it started for lead generation and emailing.
  • I love the generic inquiries. We've created many of our own and it's very helpful and easy for the users to understand there are fields that they can click through and get to other pages and it's wonderful.
  • We have kind of a complex pricing structure and we use line discounts as well as group discounts. And the group discounts are a bit difficult to use. We can't see it on the first page of the order. We can't see a for each price on an item and so we've had to modify our forms quite a bit to get that to work for us. It is working, but I would love for some of that to be more visible to my end users.
  • The MRP has been fantastic because we used to have, we had somebody who was our purchasing manager who had a lot of information in his head, and now with MRP we were able to train somebody new pretty quickly and we're able to get a lot of that information to him directly out of the system.
I would say that we're looking at implementing some things that'll really answer that question, but right now just speeding up some of the data entry things for sure have helped us get back to our customers faster.
That's a tough one because we're a pretty niche industry. It's mainly for my specific company. We manufacture to order, we manufacture stock, and we also engineer to order occasionally. So this is a software that really helps us do all of that.
A lot of them had the same kind of pluses and minuses, but we really liked our consultant, we followed them from Macola and so really our consultant was definitely the one that knocked it over the edge.

Do you think Acumatica delivers good value for the price?

Yes

Are you happy with Acumatica's feature set?

Yes

Did Acumatica live up to sales and marketing promises?

No

Did implementation of Acumatica go as expected?

Yes

Would you buy Acumatica again?

Yes

We were able to implement MRP with Acumatica and we had tried in the past on the previous legacy system that was much more complicated and just not, we weren't seeing a benefit of MRP, it took us a few months. There was a big change for us, but we've implemented it now, everybody's raving about it. So that part, I love the MRP for sure, and we are having ship internationally as well as domestically, so we were not able to use Acumatica is built, built-in shipping, so that was somewhere where it didn't work for us.

Acumatica Feature Ratings

Accounts payable
Not Rated
Accounts receivable
Not Rated
Global Financial Support
Not Rated
Primary and Secondary Ledgers
Not Rated
Journals and Reconciliations
Not Rated
Configurable Accounting
Not Rated
Standardized Processes
Not Rated
Billing Management
Not Rated
Cash and Asset Management
Not Rated
Travel & Expense Management
Not Rated
Budgetary Control & Encumbrance Accounting
Not Rated
Period Close
Not Rated
Inventory tracking
Not Rated
Automatic reordering
Not Rated
Location management
Not Rated
Pricing
Not Rated
Order entry
Not Rated
Credit card processing
Not Rated
Cost of goods sold
Not Rated
Order Orchestration
Not Rated
Pay calculation
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Dashboards
Not Rated
Standard reports
Not Rated
Custom reports
Not Rated
Not Rated
API for custom integration
Not Rated
Plug-ins
Not Rated
Not Rated
Role-based user permissions
Not Rated
Single sign-on capability
Not Rated
Award Lifecycle Management
Not Rated
Project Planning and Scheduling
Not Rated
Task Insight for Project Managers
Not Rated
Project Mobile Functionality
Not Rated
Definable Resource Pools
Not Rated
Not Rated
Bids Analyzed and Compared
Not Rated
Contract Authoring
Not Rated
Requisitions-to-Purchase Orders Integrated
Not Rated
Supplier Management
Not Rated
Risk Repository
Not Rated
Control Management
Not Rated
Control Efficiency Assessments
Not Rated
Issue Detection
Not Rated
Remediation and Certification
Not Rated
Not Rated
Transportation Planning and Optimization
Not Rated
Transportation Execution Management
Not Rated
Trade and Customs Management
Not Rated
Fulfillment Management
Not Rated
Warehouse Workforce Management
Not Rated
Not Rated
Production Process Design
Not Rated
Production Management
Not Rated
Configuration Management
Not Rated
Work Execution
Not Rated
Manufacturing Costs
Not Rated
Not Rated
Forecasting
Not Rated
Inventory Planning
Not Rated
Performance Monitoring
Not Rated
Proposal Management
Not Rated
Product Master Data Management
Not Rated