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A non-techy person's review of Adobe Sign
March 16, 2021

A non-techy person's review of Adobe Sign

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Adobe Sign

We use it in the HR department regularly to send out all documents that require signatures that come from our company. Or when other clients send in documentation that requires signatures from our consultants we create the form in Adobe Sign (formerly EchoSign) and then send it out for signature. So it clearly addresses the need to obtain signatures on important documents in a manageable and confidential manner. We have recently joined forces with a larger company and I see that this works well across all platforms.
  • Love the confidentiality of the documents
  • Ease of creating a document requiring signature
  • Ability to retrieve archived documents - love the HIDE feature and being able to go back and retrieve if necessary
  • First thing that comes to mind is the classic view vs the other view - don't have it open right now so I can't remember the name. Both have points I like and some that are not as favorable
  • Not sure how to categorize this but when creating a document and you make an error, oftentimes I am unable to go back and correct and need to start all over
  • Or - along with the previous point - when sending out a document and say it has an incorrect address on it - again, we have to cancel the first document and create an entirely new one. Unless I am missing any editing options after it has been sent out - would be nice to have that option.
  • Time of course! Getting contracts to new consultants immediately is priceless.
  • Time again - reaching out to other clients.
  • I have not experienced a negative impact as yet.
The few times we reached out we received what we needed. And frankly - haven't needed to use support very often. Also, the regular communications that are emailed are helpful and informative. Good communication.
Just because there is always room for improvement and because of the few items I stated earlier about being able to edit.
Sending out contracts to new employees. Sending out documents to our consultants that our clients are asking for them to sign. It is our e-signature solution for all things needing to be signed. We depend on this - actually could not conduct the onboarding process with out it.

Do you think Adobe Acrobat Sign delivers good value for the price?

Yes

Are you happy with Adobe Acrobat Sign's feature set?

Yes

Did Adobe Acrobat Sign live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Adobe Acrobat Sign go as expected?

Yes

Would you buy Adobe Acrobat Sign again?

Yes

Ease of use and I suspect the availability across various platforms. Cannot offer an accurate comparison since we have known no other
1E Windows Servicing Suite (WSS)
Seems Adobe Sign is well suited for all businesses - especially during these times with working from home is becoming more of the norm. I suppose a Toy Store or coffee shop would not have a strong need for Adobe Sign - but I could be mistaken. It is simply an easy, helpful tool to manage business documents and communications in a protected manner.