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Workforce Advancement
February 23, 2020

Workforce Advancement

Ann Wilkinson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

It is used across the whole organization for hiring, onboarding, time and attendance, and payroll. It has address the flow of paperwork and policies, time in and out and payroll streamlining.
  • Time and Attendance.
  • Paperwork Flow.
  • Creation of individualized company information is tedious to accomplish.
  • The reporting area is hard to understand and navigate for many managers.
  • Less misfiling or missing employee files.
  • Increased our ability to research previously employed persons.
ADP sees the future of corporations big and small and I think will keep changing as the need arise when it comes to scalability.
  • We have integrated a LMS system in order to training our employees online.
All of our training except for the initial training and hands-on (work tasks) training has been placed in the LMS. It was very time consuming and difficult to get the employee initially set up in the LMS and have since had trouble managing whether the employees have completed their training or not.
We have use People Matter and TalentReef in the past. ADP is by far the easiest/most user-friendly and comprehensive workforce system we have experienced.
When hiring new employees sometimes it is difficult to navigate for the employee and due to having to have certain information from the employee, the manager/administrator has to contact the employee numerous times to get the initial information to set up their employment profile and have the onboarding sent to them.
The time and attendance area of the system is well suited. It accomplishes what it is supposed to, but it would be better if less "people" had to handle the approval of time cards and payroll. It could be more streamlined by making it possible to review a team's time cards in a group and approve them if there are no concerns as a group; rather than having to go into each person's card individually.

ADP Workforce Now Feature Ratings

6.2
Employee demographic data
6
Employment history
7
Job profiles and administration
5
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
Not Rated
Organization and location management
5
Compliance data (COBRA, OSHA, etc.)
Not Rated
2.8
Pay calculation
1
Support for external payroll vendors
Not Rated
Benefit plan administration
6
Direct deposit files
3
Salary revision and increment management
1
Reimbursement management
Not Rated
2.0
Approval workflow
2
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
4.3
View and generate pay and benefit information
Not Rated
Update personal information
2
View company policy documentation
1
Employee recognition
10
Asset Management ()
Not Rated
4.0
Report builder
5
Pre-built reports
3
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Succession Planning ()
Not Rated
Onboarding ()
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
3.7
Job Requisition Management
5
Company Website Posting
10
Publish to Social Media
2
Job Search Site Posting
2
Applicant Tracking
2
Notifications and Alerts
1