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ADP Review
Updated August 06, 2020

ADP Review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

It is currently being used across our company. We have our time clock set up with ADP, and we also have a lot of back-office team members using ADP in terms of payroll processing. Occasionally updates mess things up on the back-end, and we never know when they are going to happen.
  • Tracking - If you need to add notes, upload documents, view the history of pay, benefits, changes, etc.
  • User-friendly and easy to navigate.
  • Updates - Sometimes the updates may fix one thing but mess up another.
  • Time clock - I find when clocking out that the time clock is taking awhile to load.
  • It has made it easier for us to track goals and performance.
I used Bullhorn at my previous position but after leaving the company I have been using ADP. I prefer ADP a lot more as it is more organized and user-friendly. Bullhorn did not update their methods as technology advanced so it felt like I was using Windows 95.
There are few areas that could be improved but I feel that ADP is a good offering overall.

ADP Workforce Now Feature Ratings

8.2
Employee demographic data
8
Employment history
Not Rated
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
9
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
8
8.0
Pay calculation
Not Rated
Support for external payroll vendors
Not Rated
Benefit plan administration
8
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Leave and Attendance Management ()
Not Rated
8.8
View and generate pay and benefit information
9
Update personal information
10
View company policy documentation
8
Employee recognition
8
Asset Management ()
Not Rated
7.3
Report builder
8
Pre-built reports
7
Ability to combine HR data with external data
7
Integration with other HR capabilities ()
Not Rated
8.0
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
8
Review reminders
8
Multiple review frequency
8
Succession Planning ()
Not Rated
Onboarding ()
Not Rated
7.3
Corporate goal setting
Not Rated
Individual goal setting
7
Line-of sight-visibility
7
Performance tracking
8
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated