Item: ADP Workforce Now
Rating: 7
Author: Verified User

Use Cases and Deployment Scope

ADP kept track of our time and PTO. It made payroll easier and requesting time off simple. The staff was able to use it to clock in and/or out within a radius. We were able to track our vacation and sick time with the click of a button. It made tracking time simple.

Pros and Cons

Keeps track of PTO
Allows users to clock in from mobile
Easy to obtain paystubs

Sometimes the login in takes a lot of time

Return on Investment

It has made payroll easier

Scalability

We used it for multiple locations and it made switching between easy. The company did not have to jump through hoops when payroll was due, a few clicks of the button and it submitted across the board making it easier.

Systems Integrated With

None

Key Insights

Do you think ADP Workforce Now delivers good value for the price?

Yes

Are you happy with ADP Workforce Now's feature set?

Yes

Did ADP Workforce Now live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ADP Workforce Now go as expected?

I wasn't involved with the implementation phase

Would you buy ADP Workforce Now again?

Yes

Support Rating

I never had issues with support. There was many ways to contact them if I had issues.

Likelihood to Recommend

It is great for tracking, however it's slow to connect. This was the only major issue I ever had with the program. Other than the speed of the app, it worked well for tracking and documentation. I was not an administrator, so my review is based on using the program.

Great for Employees

Overall Satisfaction with ADP Workforce Now