Overall Satisfaction with AdvocateHub
AdvocateHub has been deployed throughout our organization. It is an additional method of communication for employees, customers and partners. It allows our customers to talk within a community and share their best practices, tech tips, challenges and successes.
- It has increased employee efficiency.
- It increased customer service levels through the community challenges.
This is the first online community that I have used and we love it. It is engaging.
You need an executive champion to aid in getting employees interested in the product.