Alpine IQ Makes Communicating With Your Customers Simple!
October 04, 2023

Alpine IQ Makes Communicating With Your Customers Simple!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Alpine IQ

[...] is a vertically integrated cannabis company based in Massachusetts. We operate multiple brick and mortar retail stores in Massachusetts and Michigan as well as selling our products on the Massachusetts wholesale market. With so many facets to our company and brands of our own, we needed a robust suite of outbound marketing and customer retention tools. Fortunately for us, we found Alpine IQ!

In an increasingly crowded retail environment, spread across multiple states, we needed a way to effectively communicate and retain our customers. By leveraging AIQ's email and SMS campaign tools, we've been able to do just that. We've seen our list of subscribers grow to roughly 80,000 and we're able to put attractive promotions in front them quickly and easily. Better still, the robust reporting features AIQ offers makes drilling down into the data generated by each campaign simple and allows us to further refine our messaging.
  • Products and services that work like you need them to
  • Agile and detailed reporting
  • Fast and effective client support
  • Uploaded graphics could be easier to view and access for future use
  • Email campaign editor could use some improved UI and functionality
  • Tools, features and functions can be a little hard to figure out on your own the first time through
  • Off the charts ROI
  • Outstanding customer communication tool
  • Outstanding customer retention tool

Do you think Alpine IQ delivers good value for the price?

Yes

Are you happy with Alpine IQ's feature set?

Yes

Did Alpine IQ live up to sales and marketing promises?

Yes

Did implementation of Alpine IQ go as expected?

Yes

Would you buy Alpine IQ again?

Yes

If you're searching for a fully realized mass email provider to communicate with your customers who also supports the cannabis industry, then Alpine IQ is a great solution!

Alpine IQ Feature Ratings

WYSIWYG email editor
9
Dynamic content
10
Ability to test dynamic content
10
Landing pages
Not Rated
A/B testing
Not Rated
Mobile optimization
10
Email deliverability reporting
10
List management
10
Triggered drip sequences
10
Lead nurturing automation
10
Lead scoring and grading
9
Data quality management
10
Automated sales alerts and tasks
10
Calendaring
Not Rated
Event/webinar marketing
Not Rated
Social sharing and campaigns
Not Rated
Social profile integration
Not Rated
Dashboards
9
Standard reports
10
Custom reports
9
API
10
Role-based workflow & approvals
9
Customizability
9
Integration with Salesforce.com
Not Rated
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
Not Rated
Third-party software integrations
10