Atera is awesome!

We're a small MSP that has been using a legacy management package for many years. We decided to make a change to Atera as a test and were so elated with the results that we migrated all of our managed systems to Atera. The ease of deployment, response of the agents, as well as integration of 3rd party apps, makes this a fantastic product.

This is definitely a simplified product vs. legacy RMM solutions. Easy to build agent groups to view by machine O/S, online, offline, customer location, etc. The agent can be installed via a URL sent directly to the customer or a command-line install on Win 10 and Win server machines that recognize curl commands.

This has increased our profit margins while allowing us to take on additional customers without an increase in our base expenses. This was not our experience with the legacy RMM solution we were using for years. Atera also charges month to month so you're not locked into any long-term contract. However, if you want to lower your costs even further; you can purchase a yearly subscription too.