Customer service done right
Overall Satisfaction with Authorize.net
We use authorize.net to handle all of our credit card transactions. We have two accounts one for our inside sales group and another for our ecommerce transactions. This allows us to keep a tighter security on our ecommerce transactions while making it easier for our inside sales people to do business with our trusted clients.
Pros
- Easy to implement
- Great customer service
- Always informative and lets its user base know when there may be issues
Cons
- Uptime
- Fraud security
- Speed
- It helps us grow our ecommerce business
- Down time has caused issues in the past
- Customers are happy to pay with credit
Comments
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