Trusted MSP solution
Overall Satisfaction with Auvik
Auvik allows our MSP to get alerts on our customer's networks in real-time. This allows us to be ahead of problems that may arise during and after business hours. Auvik also helps us out by backing up switch configurations, firewall configurations, and disk failures if the device supports SNMP and SSH.
- Quick Support
- Multi Tennant
- Knowledge base
- Alert/Log History
- VMWare alerting
- Switch Backups
- Network mapping
- Auvik has helped us discover improper network configurations during a discovery.
- Auvik has helped us discover bad disks/power supplies during a discovery.
Auvik doesn't compare to anything else with its ability to map out a visual map-out network.
Do you think Auvik delivers good value for the price?
Yes
Are you happy with Auvik's feature set?
Yes
Did Auvik live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Auvik go as expected?
Yes
Would you buy Auvik again?
Yes
Auvik Feature Ratings
Auvik Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Support cares about my success Quick Initial Response | None |
I'm not sure if we have premium support or not.
Every single time.