Avalara is crushing it!!
May 09, 2019

Avalara is crushing it!!

Jamie Govey | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • AvaTax
  • Returns

Overall Satisfaction with Avalara

We use Avalara for tax calc, and returns. It has simplified our billing process, as we sell all over the US and Canada. I would, however, like to see revisions to the vendor discount procedure.
  • Calculates the proper tax.
  • Simplifies returns.
  • The learning center.
  • The vendor discount procedure.
  • They could make registration for state sites more simplified.
  • I wish I could call Avalara for tax advice and not be told: "ma'am you will need to contact the state of .... for that info."
  • Saves a lot of my time.
  • The streamlined system makes internal processes a little easier.
  • Clerks in our company can now do billing. It used to be that the accounting office people were the only people allowed to bill.
  • EBS
I was not involved in the implementation, but the team communicated that it was seamless.
Avalara is seamless to our employees. They have no idea Avalara is involved.
Works well for medium-sized business platforms, and for companies selling in multiple states.

Avalara Feature Ratings

Sales and Use Taxes
10
Geolocation for Tax Assessment
10
3rd-Party Software Integrations
8
Tax Data Reporting
9
Compliance Administration Management
Not Rated
Tax Exemption Processing
Not Rated
Tax Document Management
Not Rated
Complex Tax Scenario Management
2