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Grey is the BEST SST and Avalara Rep
November 06, 2021

Grey is the BEST SST and Avalara Rep

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • AvaTax
  • Returns

Overall Satisfaction with Avalara

We utilize Avalara in a few different ways from our commerce site, handling returns, SST CSP, and setting up non-SST states. By utilizing Avalara it streamlines our sales tax functions without paying high costs to other software companies and CPA firms.
  • SST management
  • Returns
  • Sales Tax calculation and remittance
  • Initial setup for services you need and understanding clients needs and follow up
  • Initial follow up

Do you think Avalara delivers good value for the price?

Yes

Are you happy with Avalara's feature set?

Yes

Did Avalara live up to sales and marketing promises?

Yes

Did implementation of Avalara go as expected?

Yes

Would you buy Avalara again?

Yes

  • increase [return on investment]
  • Bigcommerce
super easy
easy to use
  • Avalara Returns
super easy
Avalara is an easy-to-use system when the right person with their company works with you. My rep, Grey, is hands down the biggest asset they have. My consultant to ensure everything is set up before meeting with Grey, Johnathan, was well organized and ensured I had everything set up properly before my call with Grey. It is their attention to detail that makes the process easy and efficient.

Avalara Feature Ratings

Type of tax
9.0
Sales and Use Taxes
9
Tax Reporting & Compliance
10.0
Geolocation for Tax Assessment
10
3rd-Party Software Integrations
10
Tax Data Reporting
10
Tax Exemption Processing
10
Tax Document Management
10
Complex Tax Scenario Management
10