Avalara review
May 30, 2023

Avalara review

Kelly Beck, CPA | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • AvaTax
  • Returns
  • CertCapture

Overall Satisfaction with Avalara

We use Avalara to assess sales tax to our customers. We utilize the tax codes and map them to our products. This helps assess tax on our products that are used throughout the USA.
  • Adding tax on invoices
  • Easy to add new products
  • Easy to navigate
  • Adding tax exempt certificates
  • High cost
  • Supports sometimes lacks knowledge

Do you think Avalara delivers good value for the price?

Not sure

Are you happy with Avalara's feature set?

Yes

Did Avalara live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Avalara go as expected?

I wasn't involved with the implementation phase

Would you buy Avalara again?

Yes

  • We had to outsource our tax returns - Avalara cost was too high
It is easy to navigate
Avalara is easy to use. Reporting can be downloaded to Excel. Avalara isn’t great and helping assess tax codes with products. They also weren’t helpful with tax reconciliations which is why we switched to someone else to generate our returns.

Avalara Feature Ratings

Sales and Use Taxes
9
VAT / GST Taxes
Not Rated
Energy and Fuel Taxes
Not Rated
Geolocation for Tax Assessment
Not Rated
3rd-Party Software Integrations
Not Rated
Tax Data Reporting
9
Compliance Administration Management
5
Tax Exemption Processing
9
Tax Document Management
9
Complex Tax Scenario Management
Not Rated