Overall Satisfaction with Avatar Systems
We no longer use Avatar Systems, but when we had it, it served the basic needs of our SUD clinic. It was very locked down and customizability was low I found. The setup was very basic and didn't have everything we needed. For basic charting of routine medical visits, this would suffice. In my opinion, I would not recommend it for specialty or inpatient services.
- Locked down permissions for access
- customer service
- customization
- response times to tickets
- tier one support
- post transition support
- functionality improvements for templates
- more robust options for more than basic visit types
- User level permission settings
- Avatar Systems didn't meet all of our needs, but would for a private practice
In my opinion, Avatar Systems would rank low on my list when compared to the others.
Do you think Avatar Systems delivers good value for the price?
No
Are you happy with Avatar Systems's feature set?
No
Did Avatar Systems live up to sales and marketing promises?
No
Did implementation of Avatar Systems go as expected?
No
Would you buy Avatar Systems again?
No