Overall Satisfaction with Avaya Call Center Elite
Faultless delivery and feature set.
- Call routing.
- Call management.
- Management information.
- Ease of use.
- Variable modulation.
- ROI
- Customer journey.
The call center has always been market-leading in customer journey and call delivery.
Do you think Avaya Call Center Elite delivers good value for the price?
Not sure
Are you happy with Avaya Call Center Elite's feature set?
Yes
Did Avaya Call Center Elite live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Avaya Call Center Elite go as expected?
No
Would you buy Avaya Call Center Elite again?
Yes