Good product, money saved
March 31, 2024
Good product, money saved
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Avaya UCaaS
We've replaced our entire telephony system with Avaya UCaaS, this has been a game changer for us, as moving to a cloud based service has mitigated numerous issues with on site telephony servers.
- Administration of users
- Call queue handling
- Call management
- Global address list
- Additional space in server rooms
- Increased redundancy as cloud based service
We don't use the additional features aside from calling.
M365 connects well and shows meeting reminders. It doesn't mute reminders when you're already in the meeting though.
Do you think Avaya UCaaS delivers good value for the price?
Yes
Are you happy with Avaya UCaaS's feature set?
Yes
Did Avaya UCaaS live up to sales and marketing promises?
Yes
Did implementation of Avaya UCaaS go as expected?
Yes
Would you buy Avaya UCaaS again?
Yes