Base CRM is a great product
October 31, 2017
Base CRM is a great product
Score 10 out of 10
Vetted Review
Verified User
Software Version
Enterprise
Overall Satisfaction with Base CRM
It's great. Lightweight, easy to use. Powerful but doesn't take itself too seriously. I recommend it because it is simple to use but simultaneously well priced and not intimidating from a UI perspective. Their recent update the product I think is a great improvement overall. Give it a shot if that is what you are looking for.
- Simple UI
- Powerful reporting
- Easy user management
- Reliance on smart lists as a catch all.
- Customer Success could be a little better.
- Partnership opportunities could be more developed.
- IT helps manage process well.
- UX/UI is easy so well received from new members.
- Great when you need a more serious solution than Excel or Trello.
Price and usability are the reason I choose Base against other firms.