Why we use BigCommerce
June 11, 2019

Why we use BigCommerce

Dennis Criscuolo | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Pro

Overall Satisfaction with BigCommerce

We use BigCommerce as our face to the business community. It is our retail store as well as our custom design services.
  • Overall system administration is very easy compared to other platforms
  • Help desk is very accessible and knowledgeable
  • Very strong cyber security
  • New features are typically very buggy. Could do a better job of testing.
  • Advertise new features during conference calls but availability is months away.
  • Attract more site visitors
  • Increase order value
  • Increase request for quotes
Easily handles increased traffic
Integration with shipping easy was very easy, integration with sales and orders was very easy.
Previously developed 2 generations of homegrown systems, but I get tired of the technical maintenance required.
Store retail is very good, services usually require custom coding.

BigCommerce Feature Ratings

Product catalog & listings
5
Product management
7
Bulk product upload
3
Branding
7
Mobile storefront
8
Product variations
8
Website integration
8
Visual customization
8
Abandoned cart recovery
9
Checkout user experience
9
eCommerce security
9
Promotions & discounts
9
Personalized recommendations
6
SEO
6
Order processing
9
Inventory management
9
Shipping
3
Custom functionality
9