Easy and affordable
April 04, 2024

Easy and affordable

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Express

Overall Satisfaction with Bigin by Zoho CRM

Our company has an ERP (exaterra) for small companies in Mexico. We have recommended and installed Bigin to 3 clients so far. At the beginning we work with Zoho CRM but Bigin is more affordable for our clients and the functionally is closer to Zoho CRM and meets the most important needs of them. We have connected Exaterra to Bigin through Bigin´s API, and we have excellent results and happy customers.
  • is easy to learn and use
  • the pipelines and workflows working together are really powerful
  • the dashboard is very good
  • campaigns with social channels
  • complex forms designing
  • complex workflows
  • our customers are satisfied
  • they have more control of the commercial force
  • they have an structure and planning of their activities
  • the managing team has visibility of all the commercial force
is an easier to use version of Zoho CRM and more affordable

Do you think Bigin by Zoho CRM delivers good value for the price?

Yes

Are you happy with Bigin by Zoho CRM's feature set?

Yes

Did Bigin by Zoho CRM live up to sales and marketing promises?

Yes

Did implementation of Bigin by Zoho CRM go as expected?

Yes

Would you buy Bigin by Zoho CRM again?

Yes

in my experience, Bigin is perfect for small and medium Mexican companies. The functionality versus price is very convenient and addresses all (almost) the needs they have

Bigin by Zoho CRM Feature Ratings

Customer data management / contact management
10
Workflow management
9
Opportunity management
9
Integration with email client (e.g., Outlook or Gmail)
9
Interaction tracking
8
Lead management
9
Email marketing
9
Task management
9
Pipeline visualization
9
Customizable reports
8
Custom fields
8
Role-based user permissions
9
Single sign-on capability
Not Rated
Social data
8
Social engagement
8
Marketing automation
8
Mobile access
9