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Simple enough, but not perfect.
April 21, 2023

Simple enough, but not perfect.

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with BigTime Software

Our firm uses BigTime Software to track time and invoice clients. It integrates with our accounting system; however, it is not without kinks that require manual edits.
  • Multiple time trackers with the ability to pause
  • Customizable invoices
  • LEDES Invoicing
  • LEDES Invoicing
  • Accounting System syncs especially as it relates to expenses
  • Rate Updates should be programmable to coordinate with launch dates
  • Time Tracking
  • Invoice Layout
  • Accounting Software Syncing
  • Ease of use is great
  • Invoice customization showcases all pertinent information to clients
  • Ease of receiving payments

Do you think BigTime Software delivers good value for the price?

Yes

Are you happy with BigTime Software's feature set?

Yes

Did BigTime Software live up to sales and marketing promises?

No

Did implementation of BigTime Software go as expected?

No

Would you buy BigTime Software again?

Yes

Recommendation would be based on company size and if the company has someone willing to undertake the initial configuration. An internal team member for our firm was able to spearhead the project and make adjustments. There are still manual updates that need to be keyed for each LEDES invoice created; this is time consuming and would be a huge stumbling block if we created hundreds each month. When rates need to be updated, the system requires an across the board update for each client instead of recognizing the dates that require the rate update. With that said, the a/r aging dash board is beautifully set up and inputting payments is very easy.