- Good product, unprofessional company
June 26, 2015 - Good product, unprofessional company

Anonymous | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Software Version


Modules Used

  • Trial Version

Overall Satisfaction with

We're a startup business that's growing rapidly. We needed a way to pay our contractors that integrated with QuickBooks. seemed to fit the bill (so to speak). We tried it for a month and it worked well for us. However, six days after the trial ended and before our next pay run, I received a terse and unprofessional overdue notice. Three days later I received the same notice simply re-forwarded with no other explanation.

If this is how treats potential customers, what is its customer support going to be like? I for one am not signing up to find out.

  • provided an efficient way for us to pay our contractors on time.
  • Integrated well with QuickBooks.
  • First impressions matter. I'd rather work with a company that acts professionally even if it means I have to spend time researching alternative products.
I'm about to start researching alternatives. has a good product, if you can overlook how unprofessional the company is. I would never recommend it because my feeling is you need trust in a company that provides your financial software.