Bill.com always holds money for at least one extra day
October 31, 2022

Bill.com always holds money for at least one extra day

Braxton Nimmick | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User

Software Version

Corporate

Overall Satisfaction with Bill.com

Do not use Bill.com if you rely on timely receipt of payment. It is a good option otherwise but they hold payments for ~1 week and their estimated delivery date is always incorrect. When reaching out to support the only option to ensure a timely deposit is to pay for their instant deposit feature. My assumption is they are holding payments longer and longer to push folks towards paying for their instant deposit feature. I use Bill.com for two businesses and this is a consistent issue. Really frustrating.
  • Simple design
  • Payments are never/rarely on time
  • Workflow is not modern
  • On time payment (fails constantly)
  • Not being able to pay our employees their commission on time as we have to wait extra time for deposits

Do you think BILL delivers good value for the price?

No

Are you happy with BILL's feature set?

No

Did BILL live up to sales and marketing promises?

No

Did implementation of BILL go as expected?

Yes

Would you buy BILL again?

No

Great for payment processing if timelines is not important

BILL Feature Ratings

Automated Accounts Payable Processes
1
Vendor Management
3
Tax Form Preparation
Not Rated
Customizable Approval Policies
Not Rated
Financial Document Management
5
Payment Status Tracking
1
Payment Audit Trail
5
Duplicate Bill Detection
5
Advanced OCR
Not Rated
Electronic Funds Transfer
1